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Compare ContactEngine vs Avoma

ContactEngine - Conversation Intelligence Software
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Avoma - Conversation Intelligence Software
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Overview

Description

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More

Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $70 , Billed Yearly
Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

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Avoma has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $70 , Billed Yearly
        Pricing Plans
        • Not Available
        • Premium

          • Everything in Plus

          • SMB CRMs & Dialer Integration

          • Conversation Intelligence

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        • Business

          • Everything in Premium

          • Salesforce CRM Integration

          • Revenue Intelligence & Coaching

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        • Enterprise

          • Everything in Business

          • Implementation Success

          • Custom Data Retention

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        837

        Very Good

        241

        Good

        10

        Poor

        4

        Terible

        0

        Expert's Review generated by AI

        ContactEngine is a compelling solution for organizations seeking to modernize customer service through proactive, AI-powered conversations. Its standout feature is the ability to anticipate ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.

        • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.

        • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

        • By automating routine inquiries and outreach, ContactEngine helps organizations reduce support costs and redirect human agents to more complex tasks.

        • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.

        • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Media and Screenshots

        Screenshots
        ContactEngine

        2 Screenshots

        Avoma AI Notes Transcript

        1 Screenshots

        Videos
        video-0

        2 Videos

        No videos available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Avoma offers Free Trial, but ContactEngine does not.

        ContactEngine is designed for Large Enterprises, Medium Business and Small Business.

        Avoma is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Avoma begins at $70/User/Month when Billed Yearly, while pricing details for ContactEngine are unavailable.

        Some top alternatives to ContactEngine includes GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot, Kindly Conversion Optimization, Convin, Avoma and Gong.

        Some top alternatives to Avoma includes Fireflies.ai, AIRA, Konverse AI, Goodmeetings.ai, q&ai Technologies, Convin, ExecVision, Gong and Otter.ai.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].