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Compare CloudCall vs Convoso

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

CloudCall - Contact Center Operations Software

CloudCall

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Convoso - Contact Center Operations Software

Convoso

(101)
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Overview
Affiliate Disclosure

Description

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More

Convoso Contact Center Operations Software is a cloud based system that provides a solution for companies who need to improve their inbound and outbound contact center operations. By ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.3

(15)
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Software Demo

Demo

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Convoso has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings

      0

      (based on 55 reviews)

      4.3

      (based on 15 reviews)
      Rating Distribution

      Excellent

      36

      Very Good

      14

      Good

      0

      Poor

      1

      Terible

      5

      Excellent

      95

      Very Good

      4

      Good

      2

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      CloudCall has received a mix of positive and constructive feedback from users in the past year. Users appreciate the ease of setup and remote work capabilities, enabling teams to work seamlessly ...Read more

      No Expert ai Review available for the product

      Pros and Cons

      • Seamless integration with CRM, enhancing productivity and data accuracy.

      • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.

      • Automated call logging, saving time on manual data entry.

      • Quick and easy setup, benefiting user workflow and efficiency.

      • Great customer service and support team responsiveness, aiding users in resolving issues promptly.

      • Lack of video calling feature, limiting communication options.

      • Issues with call quality, occasional outages, and service reliability.

      • Complex configuration setup for newcomers, increasing the learning curve.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      ActiveCampaign
      ActiveCampaign

      4.5

      (12031 reviews)
      Chameleon
      Chameleon

      4.4

      (65 reviews)

      No Integration information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Default Fields

      2 Screenshots

      Videos
      video-0

      3 Videos

      No videos available.

      Alternatives

      Alternatives
      contactSPACE - Call Center Software
      contactSPACE

      4.5

      uContact - Call Center Software
      uContact

      4.9

      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      Dialer360 - Call Center Software
      Dialer360

      3.8

      Novanet Cloud Contact Center - Call Center Software
      Novanet Cloud Contact Center
      HoduCC - Call Center Software
      HoduCC

      3.8

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither CloudCall nor Convoso offers a free trial.

      CloudCall is designed for Large Enterprises, Medium Business and Small Business.

      Convoso is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both CloudCall and Convoso are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to CloudCall includes contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso, Callision, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

      Some top alternatives to Convoso includes Dialer360, Novanet Cloud Contact Center, HoduCC, Call Center Studio, Five9, Dialpad Contact Center, VCC Live, Vonage Contact Center, CallCenterHosting Predictive Dialer and LeadDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA