Compare Client Heartbeat vs SmileBack vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Client Heartbeat Get Quote Get Quote	SmileBack (40) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Client Heartbeat, customer satisfaction software, gives businesses an advantage over competition by providing intelligent insights on customer feedback. Identify customers who absolutely ... Read More	SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $83 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	Not Available	8.9/10
User Ratings		4.6 (86)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$29 , Billed Yearly	$83 , Billed Yearly
Pricing Pans	Basic Get Started Unlimited Surveys 1 User 50 Contacts Gold Get Started Unlimited Surveys 5 Users 500 Contacts Show more + Platinum Get Started Unlimited Surveys 10 Users 1000 Contacts Show more + Browse all pricing plans	Starter Get Started 1-5 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Growth Get Started 6-10 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Pro Get Started 11-15 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	4.6 (based on 86 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	SmileBack shines as a remarkable Customer Satisfaction tool, praised for its simplicity and ease of use by both customers and internal teams. The feedback mechanism, where customers can easily ...Read more
Pros and Cons		Easy to use for both customers and internal users, boosting response rates. Real-time feedback is accessible and shareable, aiding in social proof and service improvement. Simple setup and intuitive dashboard design for quick integration and results. Excellent customer support with non-pushy sales process. Increases customer satisfaction responses significantly with user-friendly interface. Some users find the simplicity of the system may limit advanced customizations. Limited integration options with other software tools, potentially affecting workflow efficiency.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews) Microsoft Power BI 4.4 (2583 reviews)

Customers

Customers	Dorks Delivered Effective IT JBS	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	1 Videos	3 Videos

Alternatives

Alternatives	ReclaimAI ZoomInfo InboxAI 4.1 Liveform	Zonka Feedback 4.7 Customer.guru 4.4 FeedbackLink 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Client Heartbeat and SmileBack offer a Free Trial.

Client Heartbeat is designed for Large Enterprises, Medium Business and Small Business.

SmileBack is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Client Heartbeat Starts at $29/Month when Billed Yearly whereas for SmileBack Starts at $83/Month when Billed Yearly.

Some top alternatives to Client Heartbeat includes ReclaimAI, ZoomInfo InboxAI, Liveform, Qualified, SatisMeter, SmileBack, ClientZen, Workvivo, InsightSofa, zenloop, CustomerGauge, IFTTT, piHAPPINESS and RateMyService.

Some top alternatives to SmileBack includes Zonka Feedback, Customer.guru, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Client Heartbeat vs SmileBack vs Zonka Feedback

Client Heartbeat

SmileBack

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure