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Compare Calabrio One vs My Hotline vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Calabrio One - Call Center Software

Calabrio One

(163)
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My Hotline - Call Center Software

My Hotline

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Overview
Affiliate Disclosure

Description

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.5/10

8.3/10

User Ratings

4.2

(219)
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Software Demo

Demo

Calabrio One has not given any software demo yet

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Features

Total Features

6 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          Get Quote

          User Reviews

          User Ratings

          4.2

          (based on 219 reviews)

          No reviews available for the product

          Rating Distribution

          Excellent

          98

          Very Good

          51

          Good

          12

          Poor

          0

          Terible

          2

          No reviews available for the product

          Expert's Review generated by AI

          Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • **Automation**: Empowers better business decisions, enhances ROI, and improves employee engagement.

          • **User-Friendly**: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications.

          • **Data Utilization**: Facilitates recordings, transcriptions, analytics, and trend identification in calls.

          • **Customizability**: Tailors to workforce planning, forecasting, shift changes, and call volume analysis.

          • **Resourceful**: Offers a wealth of resources like webinars, user guides, and discussions for learning and support.

          • **Learning Curve**: Steep for new users, especially when accessing advanced features or customizations.

          • **Complexity**: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming.

          • **Marketplace Limitations**: Restricted variety in additional apps and connectors, limiting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews

          Customers

          Customers

          No Customers information available.

          Haveli

          Haveli

          Indo-Canadian

          Indo-Canadian

          Hindustan Hydraulics

          Hindustan Hydraulics

          Media and Screenshots

          Screenshots
          screenshots

          10 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          2 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          XCALLY - Call Center Software
          XCALLY
          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          CallTools - Call Center Software
          CallTools

          4.9

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Calabrio One nor My Hotline offers a free trial.

          Calabrio One is designed for Medium Business and Small Business.

          My Hotline is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Calabrio One and My Hotline are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, RingCentral Contact Center, My Hotline and Mobcall.

          Some top alternatives to My Hotline includes Nextiva, FIVE CRM, CallTools, HoduCC, Call Center Studio, TelebuHub, Truly, Aircall, Vonage Contact Center, Mobcall and CallMatrix.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA