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Compare C2 ATOM vs HEINZELMANN Service.Desk

C2 ATOM - Service Desk Software
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Overview

Description

C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More

Introducing HEINZELMANN Service.Desk, a robust full-service management software solution that redefines inquiry and problem handling in any organization. Say goodbye to chaotic email ... Read More

Entry Level Pricing
  • Starts from $50
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.3

(53)
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Software Demo

Demo

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HEINZELMANN Service.Desk has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $50
      • Not Available
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
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      User Reviews

      User Ratings

      No reviews available for the product

      Rating Distribution

      Excellent

      12

      Very Good

      14

      Good

      1

      Poor

      0

      Terible

      0

      No reviews available for the product

      Expert's Review generated by AI

      C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Easy to configure and customize, adapting well to different business needs and processes.

      • Efficient automation capabilities that optimize processes and increase productivity.

      • Flexibility in managing IT tickets as well as requests from various service departments.

      • Intuitive and user-friendly interface, making it accessible to a wide range of users.

      • Comprehensive solution with features like request management, automation, and KB articles.

      • Occasional performance issues with more than 1000 tickets open per day leading to slower response times.

      • Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities.

      • Overwhelming richness of features and customizations may be challenging for new users without sufficient support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots
      Workflow and project management

      3 Screenshots

      No screenshots available.

      Videos
      video-0

      4 Videos

      No videos available.

      Alternatives

      Alternatives

      No Alternative products available.

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither C2 ATOM nor HEINZELMANN Service.Desk offers a free trial.

      C2 ATOM is designed for Large Enterprises, Medium Business and Small Business.

      HEINZELMANN Service.Desk is designed for Large Enterprises, Small Business and Medium Business.

      The starting price of C2 ATOM begins at $50/User/Month, while pricing details for HEINZELMANN Service.Desk are unavailable.

      Some top alternatives to C2 ATOM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, TOPdesk, BoldDesk and Scopedesk.

      Some top alternatives to HEINZELMANN Service.Desk includes and undefined.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].