spotsaas-logo

Browse Categories

Get Listed

Compare BlackLab vs RingCentral Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

BlackLab - Contact Center Operations Software

BlackLab

Get Quote
Get Quote
RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

(50)
Get Quote
Get Quote

Overview
Affiliate Disclosure

Description

The Black Lab Operations software offers businesses a cost-effective solution to better manage their call center operations. The software combines advanced analytics, multichannel ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

3.7

(105)
Get Quote
Get Quote

Software Demo

Demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      No reviews available for the product

      3.7

      (based on 105 reviews)
      Rating Distribution

      No reviews available for the product

      Excellent

      27

      Very Good

      10

      Good

      8

      Poor

      4

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

      Pros and Cons

      • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

      • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

      • Customizable features, call recording, and various communication options (phone, fax, video, text).

      • Centralized directory for easy access to contacts.

      • Inconsistent call quality, dropouts, and connectivity issues at times.

      • Complex features like call transfers and minor bugs can be challenging to navigate.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews

      Integrations

      Integration with other apps

      No Integration information available.

      Trello
      Trello

      4.3

      (34350 reviews)
      Zoho CRM
      Zoho CRM

      4.1

      (8849 reviews)
      Salesforce
      Salesforce

      4.3

      (31400 reviews)

      Media and Screenshots

      Videos
      video-0

      3 Videos

      video-0

      2 Videos

      Alternatives

      Alternatives
      XCALLY - Call Center Software
      XCALLY
      uContact - Call Center Software
      uContact

      4.9

      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      Dialer360 - Call Center Software
      Dialer360

      3.8

      uContact - Call Center Software
      uContact

      4.9

      HoduCC - Call Center Software
      HoduCC

      3.8

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither BlackLab nor RingCentral Contact Center offers a free trial.

      BlackLab is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Pricing details for both BlackLab and RingCentral Contact Center are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to BlackLab includes XCALLY, uContact, Call Center Studio, Dialpad Contact Center, VCC Live, Channels, Vonage Contact Center, RingCentral Contact Center, Whelp and MyOperator.

      Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      logo-tagline
      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

      Spotsaas

      Company

      Top Categories

      Trending Software

      © 2025 Revoyant, Inc

      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA