Channels offers Free Trial, but BlackLab does not.
BlackLab is designed for Individuals, Large Enterprises, Medium Business and Small Business.
Channels is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Channels begins at $15/User/Month when Billed Yearly, while pricing details for BlackLab are unavailable.
Some top alternatives to BlackLab includes XCALLY, uContact, Call Center Studio, Dialpad Contact Center, VCC Live, Channels, Vonage Contact Center, RingCentral Contact Center, Whelp and MyOperator.
Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.