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Compare BirdEye vs Swell

BirdEye - Reputation Management Software
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Swell - Reputation Management Software
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Overview

Description

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More

Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $199 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

8.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

14 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $199 , Billed Yearly
          Pricing Plans
          • Not Available
          • Swell

            • Swell Insight

            • Swell Review

            • Swell Webchat

            Show more +

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          1819

          Very Good

          58

          Good

          4

          Poor

          1

          Terible

          2

          No reviews available for the product

          Expert's Review generated by AI

          The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Exceptional support team that guides users step-by-step and ensures they feel in control.

          • Effective Google review system that boosts business reputation with increased visibility.

          • Friendly and patient customer service representatives who make complex tasks easy to understand.

          • Quick response times and prompt assistance from the support team.

          • The richness of features may be overwhelming for new users without adequate support.

          • Limited customization options and marketplace offerings for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          screenshots

          8 Screenshots

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          No Alternative Products ☹️

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both BirdEye and Swell offer a Free Trial.

          BirdEye is designed for Large Enterprises, Medium Business and Small Business.

          Swell is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Swell begins at $199/Month when Billed Yearly, while pricing details for BirdEye are unavailable.

          Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Some top alternatives to Swell includes Customer Alliance, ReviewBuzz, Reputation.com, Critique, Guestmeter, Rize Reviews, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].