Compare Avaya Aura vs VCC Live

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Avaya Aura (79) Get Quote Get Quote	VCC Live (63) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Avaya Aura is a contact center operation software designed to help business to streamline the call center operations, improve agent efficiency and performance, and continuously enhance the ... Read More	VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service ... Read More
Entry Level Pricing	Not Available	Starts from $50 , Billed Yearly
Free Trial Availability	No free trial	No free trial
User Ratings	4.1 (162)	4.7 (70)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Starting From	Not Available	$50 , Billed Yearly
Pricing Plans	Not Available	Standard Get Started Campaign Management Outbound and Inbound Calls Reports and Statistics Show more + Professional Get Started Includes features of Standard plan, plus Intelligent IVR Quality Control Show more + Multichannel Get Started Includes features of Professional plan, plus Sending Automated SMS Sending Automated Emails Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 162 reviews)	4.7 (based on 70 reviews)
Rating Distribution	Excellent 37 Very Good 31 Good 8 Poor 1 Terible 2	Excellent 58 Very Good 5 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Videos	2 Videos	3 Videos

Alternatives

Alternatives	contactSPACE 4.5 uContact 4.9 Call Center Studio 4.7	FIVE CRM uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Avaya Aura nor VCC Live offers a free trial.

Avaya Aura is designed for Large Enterprises, Medium Business and Small Business.

VCC Live is designed for Large Enterprises, Medium Business and Small Business.

The starting price of VCC Live begins at $50/Month when Billed Yearly, while pricing details for Avaya Aura are unavailable.

Some top alternatives to Avaya Aura includes contactSPACE, uContact, Call Center Studio, 3CX, Convoso, Callision, ice Contact Center, Vonage Contact Center, i2x and ipSCAPE.

Some top alternatives to VCC Live includes FIVE CRM, uContact, Call Center Studio, Callision, LiveOps, ice Contact Center, Vonage Contact Center, Focus Contact Center, CloudCall and LiveVox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Avaya Aura vs VCC Live

Avaya Aura

VCC Live

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure