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Compare Adversus vs RingCentral Contact Center

Adversus - Auto Dialer Software
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Overview

Description

Adversus is an auto dialer that can be used to send message marketing texts and voice mail messages to subscribers at a specific time each day with a single click of a button. It can also ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.8

(99)
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Software Demo

Demo

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Other Details

Organization Types supported
  • Medium Business
  • Large Enterprises
  • Small Business
  • Freelancers
  • Individuals
  • Medium Business
  • Large Enterprises
  • Small Business
  • Freelancers
  • Individuals
Platforms Supported
  • Browser Based (Cloud)
  • Installed - Mac
  • Mobile - iOS
  • Installed - Windows
  • Mobile - Android
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Installed - Mac
  • Mobile - iOS
  • Installed - Windows
  • Mobile - Android
  • Browser Based (Cloud)
Modes of support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
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User Reviews

User Ratings
Rating Distribution

Excellent

15

Very Good

0

Good

0

Poor

0

Terible

0

Excellent

27

Very Good

10

Good

8

Poor

4

Terible

1

Expert's Review generated by AI

Adversus garners high praise from users for its customer-centric support and user-friendly interface. The system boasts smart data management and KPI measurement capabilities that significantly ...Read more

RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

Pros and Cons
  • User-friendly system with good data management and KPI measurement, supported by excellent customer service.

  • Easy to use, reliable, and efficient for outbound calls, with helpful support available via various channels.

  • Quick setup, stable operation without downtime, useful features like Import, Subject Configuration, Campaign Setup, and Recording.

  • Visual and functional appeal, competitive pricing, informative blog, and automation capabilities boosting call center KPIs.

  • Automates tasks, making outbound calling strategies more effective and data-driven for smarter contact management.

  • Some users find the dialer interface not intuitive enough, especially for incoming calls.

  • Limited customizability and additional features, like the ability to add custom meeting IDs for Teams bookings, may be lacking.

  • Initial learning curve for maneuvering around the dialer, potentially requiring time to become fully proficient.

  • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

  • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

  • Customizable features, call recording, and various communication options (phone, fax, video, text).

  • Centralized directory for easy access to contacts.

  • User-friendly interface, straightforward setup, and usage.

  • Inconsistent call quality, dropouts, and connectivity issues at times.

  • Complex features like call transfers and minor bugs can be challenging to navigate.

  • Occasionally inaccurate voicemail transcription and identification.

Positive Reviews

No reviews available for the product

No reviews available for the product

Integrations

Integration with other apps

No Integration information available.

Media and Screenshots

Screenshots
Journeys

2 Screenshots

No screenshots available.

Videos
video-0

2 Videos

video-0

2 Videos

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Adversus offers Free Trial, but RingCentral Contact Center does not.

Adversus is designed for Large Enterprises, Medium Business and Small Business.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing details for both Adversus and RingCentral Contact Center are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Adversus includes DigitalCRM.com, RingCentral Contact Center, GoDial, ProspectBoss CRM Dialer, Hello Hunter, TCMS Auto Dialer, 3CX Power Dialer, TeleCRM and IntelliDialer.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].