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8.9

Spot Score

ZIWO - Call Center Software

ZIWO Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your customer service experience.

4.7

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Starts from $109/User/Month

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ZIWO Reviews & Ratings

4.7

Excellent

Based on 110 ratings & 33 reviews

Rating Distribution

Excellent

(28)

Very Good

(4)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring employees' call handling. The software's call tracking, recording capabilities, and remote accessibility have been highlighted as significant strengths. The user-friendly ...Read more

ZIWO pros and cons

  • Automated detection of phone number country codes enhances convenience and efficiency.

  • Easy access and navigation through different options in the apps, improving user experience.

  • Excellent call tracking and recording capabilities contribute to operational efficiency.

  • User-friendly interface and design with continuous improvement efforts for better usability.

  • Occasional system freezes causing delays in operation.

  • Automatic logging out after page refresh affecting user experience.

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