NICE Workforce Management Alternatives and Competitors

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Forecast is project planning software that makes it easier to plan projects, track work, and get organized. With a single interface for planning, tracking, and reporting, Forecast can help you manage your entire organization. From simple projects to complex initiatives with multiple ...

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GamePlan is an intuitive, easy-to-learn field service solution that revolutionizes the way business service technicians work. GamePlan is a solution available to enable businesses to deploy technicians in vehicles with the full reporting and management needed for field service success. GamePlan ...

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SAP Field Service Management goes beyond dispatch capabilities to track completed jobs and work orders, including updates from your field service technicians. Key Features: Track work orders, job progress, and customer information View real-time job status and assignments Know which jobs need ...

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Qualified is an innovative Conversational Marketing Chatbot that enables businesses to maximize their revenue by leveraging their website. It empowers them to identify their most desirable site visitors, start conversations to convert outbound and promotional website visitors, and detect ...

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Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...

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Verint Monet WFO is the ideal web-based customer engagement company for enterprises. Powered by AI-driven forecasting and scheduling solutions, it maximizes resources across all interactive channels, providing employees with flexible scheduling options that both support their well-being and ...

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Innowork is an advanced, user-friendly platform leveraging AI to aid businesses in their new hire onboarding process. Enterprises can benefit from Machine Learning and AI to fulfil their Human Capital goals. The software includes features such as a content library, competency mapping, skill ...

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Tymeshift simplifies workforce management to allow businesses to focus on the tasks that matter. Classify and analyze work your agents do to refine forecasting. Variable volume work can be adjusted on the fly to respond to unexpected events. Predefined SLAs for workstreams will guarantee you ...

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Workforce.com is a comprehensive workforce management platform that enhances time and labor management for shift and hourly workforces. It allows users to easily track hours worked, labor costs, time off, and shift changes in real-time through a mobile app or online portal. The platform also ...

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Fin Analytics helps organisations amplify their CX and operational effectiveness with its comprehensive insights platform. This allows companies to recognize the operations they already have in place and devise better coaching and tech tactics to provide a superior customer experience. ...