SAP Field Service Management Reviews in January 2025: User Ratings, Pros & Cons

"Perfect FSM with SAP"

What do you like best about SAP Field Service Management? SAP is a great and very powerful tool. Field service management is very tedious task but become very easy to handle field managers, their skills and their tasks and current status etc. SAP has provided a very simple UI to manage the field services What do you dislike about SAP Field Service Management? I mostly found it helpful almost always. So currently I do not have anything to dislike about the SAP FSM feature What problems is ...

"User Friendly"

What do you like best about SAP Field Service Management? Short videos on each module to guide you through the whole process What do you dislike about SAP Field Service Management? To many details available on the page might confuse you hence need to read it carefully. What problems is SAP Field Service Management solving and how is that benefiting you? All you need is online avilability of the Word Orders and Resources details for the respective projects.

"Handling asset management is very easy, most important employee satisfaction"

What do you like best about SAP Field Service Management? The sap Field service Management tool offers the functionality do were able to improve internal processes and integration for easy to use, Productive Workflow, providing value to the customer and also on the customer relationship in real time customer support. What do you dislike about SAP Field Service Management? Required to improve customer feedback services. What problems is SAP Field Service Management solving and how is that ...

"Useful for day to day work of Pharma company sales reps"

What do you like best about SAP Field Service Management? We use SAP to capture time entry and other field rep activities like calls, emails, customer briefings etc. it is very effective for our field sales force team management. What do you dislike about SAP Field Service Management? While the SAP is very useful and effective for overall field force service management however the data often tends to be bit raw and we could benefit from better overall data quality. What problems is SAP ...

"Powerful tool for field service management"

What do you like best about SAP Field Service Management? Resolve costomer issues faster, proactive and AI field service management software helps to make better choices while reducing cost. Easy to use. What do you dislike about SAP Field Service Management? App can be improved and cost can be budget friendly. What problems is SAP Field Service Management solving and how is that benefiting you? Helps in making better decisions.

"The best Engagement app you will need"

What do you like best about SAP Field Service Management? This app is one of the best to guarantee satisfaction to your customers. It is really ease to use and integrate with other software's that you might be using. It also has several features you could use on an everyday basis and the customer service is prompt to answer any questions you might have. What do you dislike about SAP Field Service Management? It can be a little hard to get used to initially, but after that you get used to ...

"EXCELLENT TOOL FOR FIELD SERVICE MANAGEMENT"

What do you like best about SAP Field Service Management? IT IS AN EXCELLENT TOOL WHICH IS EASY AND SIMPLE TO USE AND HELPED US IN DIGITIGAL TRANSFORMATION, IT IS AFFORDABLE, WE HAVE TAKEN THIS PRODUCT TO IMPROVE CUSTOMER SERVICE, DRIVE INNOVATION IN FIELD SERVICE, TO IMPORVE BUSINESS OUTCOMES. IT HAS ACUTALLY HELPED US IN KEEPING STRONG CUSTOMER SUPPORT AND FOR STRONGER SERVICE EXPERTISE. What do you dislike about SAP Field Service Management? IT CAN BE IMPROVED AS THE APP TAKES TOO MUCH ...

"End user"

What do you like best about SAP Field Service Management? Supports a banch of functionalities, Used frenquently What do you dislike about SAP Field Service Management? The User Interface its not the best requiring a lot of attention while using. What problems is SAP Field Service Management solving and how is that benefiting you? Tracking payroll and general expenses

"Review SAP FSM"

What do you like best about SAP Field Service Management? Easy user interface and performance is good What do you dislike about SAP Field Service Management? Older UI need to be update more intuitive What problems is SAP Field Service Management solving and how is that benefiting you? We are in customer service to manage order and inventory accordingly, so we found SAP very helpful

"FSM used case for construction company"

What do you like best about SAP Field Service Management? I like how easy it is because it is a mobile application, it is very easy for our clients to use just on their phone and to replace their old paperwork procedure. And more efficient for the work itself. What do you dislike about SAP Field Service Management? I think the system needs to be in an internet environment which is a tiny inconvenience for the engineer in the construction field. However, they can upload all the information ...