Spot Score

Lookback

Unleash team efficiency with visual workflow analysis.

(73)

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Starts from $99/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Lookback?

Affiliate Disclosure

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots in any image on userr screen, visualize user flows and create interactive stories

Pricing

Starts from $99/Month
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Lookback software demo

Lookback has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Lookback Features

Show Feature Explanation

Features Score:

Heatmaps

For Mobile

Screen Activity Recording

Lookback Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Lookback Pricing

Starts from $99/Month

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Team

$99

/Month

100 Sessions per year
Moderated & Unmoderated
Remote & In-Person
iOS, Android & Desktop
Virtual Observation Room

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Insights Hub

$229

/Month

300 Sessions per year
Moderated & Unmoderated
Remote & In-Person
iOS, Android & Desktop
Virtual Observation Room

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Enterprise

Unlimited Sessions
Moderated & Unmoderated
Remote & In-Person
iOS, Android & Desktop
Virtual Observation Room

Show more +

Explore in-depth pricing

Screenshots of the Lookback Pricing Page

Disclaimer: Pricing information for Lookback is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Lookback

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Lookback Reviews & Ratings

Very Good

Based on 73 ratings & 40 reviews

Rating Distribution

Excellent

(14)

Very Good

(18)

Good

(2)

Poor

(0)

Terible

(6)

Expert's Review generated by AI

Lookback is a versatile tool that offers great value for user testing and usability research. Users appreciate the convenience of inviting their own participants for testing, whether moderated or not, and the ability to record and store sessions easily. The platform allows for creating different projects and adding descriptions, enhancing organization. While ...Read more

Lookback pros and cons

Easy to set up and use for conducting live, remote usability tests.
Allows for centralized storage of videos, making them easily accessible.
Offers the ability to add notes and comments to recordings for efficient analysis.
Facilitates real-time remote user research with direct communication capabilities.
Enables live observation by multiple team members, enhancing collaboration.

Some users experience technical issues like connectivity problems during sessions.
Lack of an iOS app limits the usability for mobile testing.
The platform can be buggy at times, causing sound or video interruptions, especially during remote sessions.

User Review

Eda Tunca

11/11/24

1 out of 5

It's a really bad tool

It's a really bad tool, never pay for it. It doesn't work properly, they don't give you your old videos after the subscription ends, but you pay for ...

Eda Tunca

11/11/24

1 out of 5

It's a really bad tool

It's a really bad tool, never pay for it. It doesn't work properly, they don't give you your old videos after the subscription ends, but you pay for ...

Demet E

12/22/22

3 out of 5

"Bugs and having to install a plug-in make it inconvenient"

What do you like best about Lookback? I like that we can invite our own users for usability testing, whether moderated or not. I like that it records ...

Demet E

12/22/22

3 out of 5

"Bugs and having to install a plug-in make it inconvenient"

What do you like best about Lookback? I like that we can invite our own users for usability testing, whether moderated or not. I like that it records ...

View all Reviews

Lookback Customers

BMW

lyft

Spotify

ebay

NetFlix

Xero

Squarespace

MailChimp

Huge

ThoughtWorks

Lookback Support

Customer Service

Online

Location

Palo Alto, California

Reach out to Lookback Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Lookback is a UX Software. Lookback offers User Research, User Journeys, Usability Testing, Unmoderated Testing, Screen Activity Recording and many more functionalities.

Some top alternatives to Lookback includes Figma, FigJam, UXCam, UserX and UserLook.

Yes, Lookback provides API.

Yes, Lookback provides mobile app.

Lookback is located in Palo Alto, California

Lookback offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Lookback as of now.

The starting price of Lookback is $99/Month

Researched by Rajat Gupta