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9.2

Spot Score

HelpCrunch - Live Chat Software

HelpCrunch Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize customer communication for ultimate success.

4.5

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Starts from $12/User/Month when Billed Yearly

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HelpCrunch Reviews & Ratings

4.5

Very Good

Based on 194 ratings & 243 reviews

Rating Distribution

Excellent

(210)

Very Good

(22)

Good

(2)

Poor

(1)

Terible

(8)

Expert's Review generated by AI

HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more

HelpCrunch pros and cons

  • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

  • Saves time by consolidating multiple tools into one with great functionality.

  • Clean and intuitive tool that works out of the box.

  • Affordable pricing with all the necessary features.

  • Occasional issues with basic features breaking, requiring time to fix.

  • Support responsiveness can vary, leading to frustrations with critical functionality failures.

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