9.0
Spot Score
Elevate your contact center's efficiency
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Starts from $1,000
Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease of setting up the service and accessing call data and recordings seamlessly. The platform's call recording feature, along with its search and download functionality, ...Read more
User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
Efficient call management with auto-saving and easy access to call data and recordings.
Reliable customer support and prompt responses to queries and issues.
Easy integration with CRM solutions, enhancing productivity and tracking capabilities.
Limited app selection in the Marketplace, restricting access to advanced features and connectors.
Inadequate post-sale service experience, as reported by some users.
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