CheckWriters

Exceptional and responsive customer service, often noted for its promptness and professionalism.

User-friendly platform that simplifies payroll, reporting, and HR tasks, making processes efficient for both small and large organizations.

Accurate payroll and tax compliance, reducing errors and providing peace of mind for users.

Seamless onboarding process with helpful training and support, easing implementation and employee management.

Variety of robust features such as timekeeping and reporting tools, offering versatility for varied business needs.

Alerts for changes and updates to prevent fraud and ensure data integrity.

All-in-one platform integrates payroll, HR, and benefits, reducing the need for multiple systems.

Long wait times when contacting customer service representatives, and potential difficulties in reaching familiar account specialists.

Steep learning curve for certain report functions or features, with some reports being hard to customize or export properly.

Frequent account representative turnover, making it challenging to build consistent support relationships.

System complexity in certain functions, such as accruals or navigating multiple screens, which may overwhelm new users.

Limited integration with certain third-party software (e.g., QuickBooks Online or Chrome-specific issues).

User interface can be clunky or require frequent repetitive input, such as password resets and daily/hourly entries.

Can be costly for certain users, particularly nonprofits or those requiring payroll corrections.

Timekeeping capabilities may lack the robustness needed for specific use cases such as grant reporting.