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8.6

Spot Score

PrimePay - Payroll Software

PrimePay

Streamline your payroll with ease.

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PrimePay offers custom pricing plan

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What is PrimePay?

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a company's payroll. Both new companies just starting on Payroll and companies already on Payroll will benefit from PrimePay.

Pricing

  • PrimePay offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

PrimePay software demo

View demo

PrimePay Pricing

Visit website

Free Trial

  • Not available

PrimePay Pricing

  • PrimePay offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

Visit website

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PrimePay Reviews & Ratings

4.2

Very Good

Based on 158 ratings & 61 reviews

Rating Distribution

Excellent

(50)

Very Good

(5)

Good

(2)

Poor

(1)

Terible

(3)

Expert's Review generated by AI

PrimePay has consistently proven itself as a highly functional and user-centric payroll and HR solution, earning accolades for its intuitive platform, responsive customer support, and customizable features. Many users highlight its ease of use, particularly for tasks like employee onboarding, payroll management, and tax filing. The self-service features empower ...Read more

PrimePay pros and cons

  • Excellent and responsive customer service, with notable representatives often earning high praise.

  • Streamlined user interface that is intuitive, user-friendly, and requires minimal technical expertise.

  • Robust self-service options for employees, reducing HR workload and enhancing user autonomy.

  • Comprehensive payroll processing, tax filings, and reporting, simplifying payroll and compliance tasks.

  • Smooth onboarding experience for new employees, receiving positive feedback on accessibility and ease of use.

  • Lack of dedicated account representatives for some users, leading to inefficiencies and inconsistent problem resolution.

  • Issues with updated features such as cloud registration, resulting in errors and frustration.

  • Complexity in some functionalities, such as tax reporting and transaction tracking, needs further refinement.

User Review

MM

mariah M

05/31/24

5 out of 5

"Great service from Prime pay with my Staff Payroll"

What do you like best about PrimePay? Thier prompt response. Great customer service. What do you dislike about PrimePay?

MM

mariah M

05/31/24

5 out of 5

"Great service from Prime pay with my Staff Payroll"

What do you like best about PrimePay? Thier prompt response. Great customer service. What do you dislike about PrimePay?

AU

Anonymous User

11/29/23

5 out of 5

"Best Ever Support!"

What do you like best about PrimePay? Dawn Carpenter is the very best support of all the services we use. When I have direct access to a dedicated ...

Read more

AU

Anonymous User

11/29/23

0 out of 5

"I am unhappy with PrimePay's updated processing services and intend to look for another payroll svc"

What do you like best about PrimePay? We nolonger have a dedicated representaive assigned to us so a new representative has to be trained each week. ...

Read more

PrimePay Support

Contact

+1 833-968-6288

Customer Service

Online

Location

West Chester, Pennsylvania

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

PrimePay is a Payroll Software. PrimePay offers Wage Garnishment, W-2 Preparation, Self Service Portal, Direct Deposit, Check Printing and many more functionalities.

Some top alternatives to PrimePay includes BambooHR, Paychex Flex, Rippling, Freshbooks and Elite HRMS.

No, PrimePay doesn't provide API.

Yes, PrimePay provides a mobile app.

PrimePay is located in West Chester, Pennsylvania

PrimePay offers Quotation Based pricing model

We don't have information regarding integrations of the PrimePay as of now.

The starting price is not disclosed by PrimePay. You can visit PrimePay pricing page to get the latest pricing.

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Researched by Rajat Gupta