Spot Score

PrimePay

Streamline your payroll with ease.

4.2

(158)

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PrimePay offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is PrimePay?

Affiliate Disclosure

PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a company's payroll. Both new companies just starting on Payroll and companies already on Payroll will benefit from PrimePay.

Pricing

PrimePay offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

PrimePay software demo

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PrimePay was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

PrimePay Features

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Features Score:

PrimePay Pricing

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Free Trial

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PrimePay Pricing

PrimePay offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

PrimePay

Time Clock
Benefit Services
HR Solutions
Insurance & Compliance
Merchant Services

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Free PrimePay Alternatives

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BambooHR

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Paychex Flex

Streamline your payroll with ease.

9.2

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Rippling

Payroll That Runs Itself

9.4

Excellent

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Freshbooks

Invoicing made easy. Anytime, anywhere.

9.6

Very Good

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ADP Vantage HCM

Empower your workforce with ADP ...

9.2

Good

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ADP Workforce Now

Streamline HR, empower your team.

8.9

Very Good

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Gusto

Modern HR for Growing Businesses

9.7

Very Good

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Paycom

Efficient payroll made simple.

9.8

Very Good

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EPAY HCM

Streamline your payroll with EPAY - ...

8.5

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RUN Powered by ADP

Efficient payroll management made ...

8.6

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View all PrimePay alternatives

PrimePay Reviews & Ratings

4.2

Very Good

Based on 158 ratings & 61 reviews

Rating Distribution

Excellent

(50)

Very Good

(5)

Good

(2)

Poor

(1)

Terible

(3)

Expert's Review

PrimePay has consistently proven itself as a highly functional and user-centric payroll and HR solution, earning accolades for its intuitive platform, responsive customer support, and customizable features. Many users highlight its ease of use, particularly for tasks like employee onboarding, payroll management, and tax filing. The self-service features empower ...Read more

PrimePay pros and cons

Excellent and responsive customer service, with notable representatives often earning high praise.
Streamlined user interface that is intuitive, user-friendly, and requires minimal technical expertise.
Robust self-service options for employees, reducing HR workload and enhancing user autonomy.
Comprehensive payroll processing, tax filings, and reporting, simplifying payroll and compliance tasks.

Lack of dedicated account representatives for some users, leading to inefficiencies and inconsistent problem resolution.
Issues with updated features such as cloud registration, resulting in errors and frustration.

User Review

mariah M

05/31/24

5 out of 5

"Great service from Prime pay with my Staff Payroll"

What do you like best about PrimePay? Thier prompt response. Great customer service. What do you dislike about PrimePay?

mariah M

05/31/24

5 out of 5

"Great service from Prime pay with my Staff Payroll"

What do you like best about PrimePay? Thier prompt response. Great customer service. What do you dislike about PrimePay?

Anonymous User

11/29/23

5 out of 5

"Best Ever Support!"

What do you like best about PrimePay? Dawn Carpenter is the very best support of all the services we use. When I have direct access to a dedicated ...

Anonymous User

11/29/23

0 out of 5

"I am unhappy with PrimePay's updated processing services and intend to look for another payroll svc"

What do you like best about PrimePay? We nolonger have a dedicated representaive assigned to us so a new representative has to be trained each week. ...

View all Reviews

PrimePay Support

Contact

+1 833-968-6288

Customer Service

Online

Location

West Chester, Pennsylvania

Reach out to PrimePay Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

PrimePay is a Payroll Software. PrimePay offers Wage Garnishment, W-2 Preparation, Self Service Portal, Direct Deposit, Check Printing and many more functionalities.

Some top alternatives to PrimePay includes BambooHR, Paychex Flex, Rippling, Freshbooks and Elite HRMS.

No, PrimePay doesn't provide API.

Yes, PrimePay provides a mobile app.

PrimePay is located in West Chester, Pennsylvania

PrimePay offers Quotation Based pricing model

We don't have information regarding integrations of the PrimePay as of now.

The starting price is not disclosed by PrimePay. You can visit PrimePay pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta