8.6
Spot Score
Streamline your payroll with ease.
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PrimePay offers custom pricing plan
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MM
mariah M
05/31/24
"Great service from Prime pay with my Staff Payroll"
What do you like best about PrimePay? Thier prompt response. Great customer service. What do you dislike about PrimePay?
MM
mariah M
05/31/24
"Great service from Prime pay with my Staff Payroll"
What do you like best about PrimePay? Thier prompt response. Great customer service. What do you dislike about PrimePay?
AU
Anonymous User
11/29/23
"Best Ever Support!"
What do you like best about PrimePay? Dawn Carpenter is the very best support of all the services we use. When I have direct access to a dedicated provider such as Dawn, the entire background story of the issue is not required due to the history that exists, and the problem can be addressed much more expeditiously, than when my call is collected by staff support that is not familiar with our company.
AU
Anonymous User
11/29/23
"Best Ever Support!"
What do you like best about PrimePay? Dawn Carpenter is the very best support of all the services we use. When I have direct access to a dedicated provider such as Dawn, the entire background story of the issue is not required due to the history that exists, and the problem can be addressed much more expeditiously, than when my call is collected by staff support that is not familiar with our company.
AU
Anonymous User
11/29/23
"I am unhappy with PrimePay's updated processing services and intend to look for another payroll svc"
What do you like best about PrimePay? We nolonger have a dedicated representaive assigned to us so a new representative has to be trained each week. We are experiencing many corrections and untimely processing. We have noone to reach out to and the new cloud registration does not work. Although the representaives seem friendly, once payroll is reviewed and needs corrections it goes back into a different representaive to correct. Therefore there is no incentive to do a good job. Notes are ...
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SM
Sandra M
11/10/23
"Intuitive Technology and Excellent Support"
What do you like best about PrimePay? I appreciate the self service option for our employees as it takes the lift off of the HR team to do the tasks that employees can now do themselves. The customization of fields and integrations with other programs has worked so well and allowed us to have a seamless end to end process. We also were able to affect retention by offering benefits such as earned wage access allowing employees to access their money on their terms. The customer support has ...
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SM
Sandra M
11/10/23
"Intuitive Technology and Excellent Support"
What do you like best about PrimePay? I appreciate the self service option for our employees as it takes the lift off of the HR team to do the tasks that employees can now do themselves. The customization of fields and integrations with other programs has worked so well and allowed us to have a seamless end to end process. We also were able to affect retention by offering benefits such as earned wage access allowing employees to access their money on their terms. The customer support has ...
Read more
AU
Anonymous User
08/29/23
"A totally incompetent and antiquated service that will soon be out of business"
What do you like best about PrimePay? Nothing besides that it paid our employees What do you dislike about PrimePay?
BD
Bill D
08/12/23
"Great and easy way to manager your payroll"
What do you like best about PrimePay? We switched from a top name company to PrimePay and have had nothing but success and time saving on bi-weekly payroll.
BD
Bill D
08/12/23
"Great and easy way to manager your payroll"
What do you like best about PrimePay? We switched from a top name company to PrimePay and have had nothing but success and time saving on bi-weekly payroll.
