Ceridian Dayforce

Combines multiple functions (HRIS, payroll, scheduling, recruiting, benefits) into a single, streamlined platform, reducing the dependency on multiple databases and manual processes.

User-friendly design with an intuitive interface, making navigation and basic operations easy even for non-technical users.

Cloud-based, enabling real-time data access and eliminating paper-based processes.

Allows robust customization and adaptability to fit specific company policies and workflows.

Enhances employee self-service with features like viewing pay stubs, updating personal information, requesting time off, and tracking hours conveniently via app or desktop.

Strong payroll automation with features like tax deductions and compliance that minimize errors.

Improves productivity by centralizing data and streamlining tasks like benefits management, time tracking, scheduling, and onboarding.

Offers useful reporting tools and analytics for better decision-making and process improvements.

Highly valuable for global workforce management, providing a unified platform across multiple locations and countries.

Mobile accessibility and additional portability features like Face ID logins are appreciated by users.

Initial implementation and setup can be complex, often requiring substantial training and adjustments to company workflows.

Customer support is often criticized for being slow, impersonal, and inconsistent, with email-based assistance sometimes leading to miscommunication.

Limited functionality for smaller businesses, with high costs and complex features making it less budget-friendly.

Reporting modules and customizations can be cumbersome, requiring technical skills like SQL/XML for advanced setups.

Issues with time-off requests and calendar integrations cause occasional discrepancies, such as weekend deductions or approval delays.

Occasional system lag or slow updates frustrate users, especially during critical workflows like payroll or benefits enrollment.

Mobile app features are seen as limited, with inconsistencies between desktop and mobile functionalities (e.g., viewing schedules or timesheets).

Difficulty in configuring workflows and forms for new administrators, requiring reliance on technical support.

Lacks seamless handling of certain complex use cases like multi-entity operations or advanced time tracking with specific task details.

Some features, like recruitment and performance management, feel underdeveloped compared to the core HRIS and payroll capabilities.