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8x8 - Contact Center Operations Software

8x8 Alternatives and Competitors

Empower your contact center with 8x8.

Pricing

  • Starts from $12/User/Month

  • Free Trial available

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List of the Top 8x8 alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.7/10

Spot Score

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

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Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 6 more

Pricing

XCALLY offers custom pricing plan

RingCentral Office - VoIP Providers

RingCentral Office

Unify your business communication with RingCentral.

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Product Description

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy a truly unified communications suite, with all business communication ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $19.99/User/Month when Billed Yearly

3CX - Contact Center Operations Software

3CX

Revolutionizing communication with advanced contact center technology.

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Product Description

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in the Cloud. With cutting edge softphones and an intuitive interface, the 3CX ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $175/Year, also offers free forever plan

ice Contact Center - Contact Center Operations Software

ice Contact Center

Boost efficiency and cut costs with ice Contact Center.

4.0

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Product Description

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...

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Common Features

No common features

Unique Features

No unique features

Pricing

ice Contact Center offers custom pricing plan

VoiceIQ - Contact Center Operations Software

VoiceIQ

Power up your contact center with VoiceIQ.

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Product Description

VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...

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Common Features

No common features

Unique Features

No unique features

Pricing

VoiceIQ offers custom pricing plan

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

Vocantas Communicate - Business Instant Messaging Software

Vocantas Communicate

Streamline business communication with Vocantas.

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Product Description

Vocantas Communication as an instant messaging software for business, is designed to combine efficiency of telecom and internet. Vocantas Communication is a complete Instant Messaging platform that can easily build professional network. It is specially designed to support communication needs ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Vocantas Communicate offers custom pricing plan

Squaretalk - Contact Center Operations Software

Squaretalk

Elevate your call center operations with Squaretalk.

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Product Description

Introducing Squaretalk – the all-in-one cloud communications platform designed to elevate call centers to new heights. With its low cost, scalability, and user-friendly interface, this software empowers sales and support teams to operate efficiently from anywhere. Connect with customers through ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Squaretalk offers custom pricing plan

i2x

i2x

Master conversations, close more deals.

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Product Description

Introducing i2x - the ultimate solution for making conversation analytics easier and more efficient. Our platform helps teams close deals by utilizing data and sharing best practices. Ideal for contact centers, our software records phone calls and guides agents through each conversation using ...

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Common Features

No common features

Unique Features

No unique features

Pricing

i2x offers custom pricing plan

8.3/10

Spot Score

RingCentral Engage Digital - Live Chat Software

RingCentral Engage Digital

Transforming customer service, one conversation at a time.

4.4

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Product Description

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...

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Common Features

No common features

Unique Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 4 more

Pricing

RingCentral Engage Digital offers custom pricing plan