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Compare Zuora Billing vs Freshchat vs ZoomInfo Chat

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Overview

Description

Zuora is the billing and invoicing SaaS platform for modern businesses. It helps companies that sell subscription-based products and services to do everything faster, easier, and more cost ... Read More

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

7.8/10

9.5/10

User Ratings

3.2

(5)
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Software Demo

Demo

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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

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          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

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          • Browse all pricing plans
          Pricing Page

          Pricing information not available

          freshchat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          11

          Very Good

          2

          Good

          1

          Poor

          1

          Terible

          0

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          Zuora Billing stands out as a robust and user-friendly solution for managing subscription-based models, offering a suite of powerful features tailored to businesses with diverse billing needs. ...Read more

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          Pros and Cons
          • Automates subscription billing and recurring payments, reducing manual work and errors.

          • User-friendly and intuitive interface, allowing easy navigation and operation even for non-technical users.

          • Supports dynamic billing features like consolidated invoicing and revenue recognition.

          • Enhances subscription business models by integrating with payment gateways and CRM tools.

          • Offers customizable templates and rules for tailored billing needs.

          • Limited integration capabilities with external systems, especially Salesforce, leading to syncing issues.

          • Building advanced reports and customizations can be complex and time-consuming without proper guidance or tools.

          • Customer service and available community support are often reported as weak and could be improved.

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Media and Screenshots

          Screenshots
          Zuora billing Preview

          1 Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          5 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zuora Billing and Freshchat offer a Free Trial.

          Zuora Billing is designed for Large Enterprises, Medium Business and Small Business.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshchat begins at $15/User/Month when Billed Yearly, while pricing details for Zuora Billing are unavailable.

          Some top alternatives to Zuora Billing includes Chargebee, OneBill, BillingPlatform, Fusebill, Zuora Analytics, Salesforce CPQ, Zuora Insights, BluLogix and Zenskar.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].