Compare Zoho Assist vs GoTo Resolve

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Assist (2172) Get Quote Get Quote	GoTo Resolve (417) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More	Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More
Entry Level Pricing	Starts from $10 , Billed Yearly	Starts from $39 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.3/10	9.3/10
User Ratings	4.5 (1074)	4.4 (329)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	7 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$10 , Billed Yearly	$39 , Billed Yearly
Pricing Plans	Free Get Started 1 Remote Support Technician 5 Unattended Computers Instant Chat Show more + Standard (Remote Support) Get Started Includes features of Free plan, plus File Transfer Multi Monitor Navigation Show more + Professional (Remote Support) Get Started Includes features of Standard plan, plus Mobile Apps (iOS, Android) Schedule Sessions Show more + Browse all pricing plans	Service Desk Get Started Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team Free upgrades Show more + GoToAssist Get Started 1 Agent Agent Console File Transfer Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 1074 reviews)	4.4 (based on 329 reviews)
Rating Distribution	Excellent 2128 Very Good 40 Good 3 Poor 0 Terible 1	Excellent 256 Very Good 140 Good 18 Poor 0 Terible 3
Expert's Review generated by AI	Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless ...Read more	GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more
Pros and Cons	Easy and friendly to use with no complicated operations, suitable for beginners. Provides smooth platform for mail and project management, enhancing user experience. Offers efficient tools for social media monitoring and reporting, aiding in engagement improvement. User-friendly interface with intuitive dashboard providing clear overview of social media activities. Responsive and helpful customer support, enhancing user experience. Could be intimidating for newcomers due to the richness of features and customizations without proper support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities. Could benefit from more advanced tracking features for team activities, especially for managing virtual assistants or large social media teams.	User-friendly interface with minimal interruptions during product usage. Easy access with straightforward GUI and seamless troubleshooting options. Quick installation process and excellent support for desktop and service desk issues. Fantastic AI features for quick issue diagnosis and resolution. Multiple device support and easy file transfer options for streamlined support. Some users may face challenges with software installation, requiring extra time. Limited customer support and lack of a free trial option could be drawbacks for some users. The price point may be high for small businesses, impacting affordability.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)	Slack 4.5 (35011 reviews)

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	3 Videos	4 Videos

Alternatives

Alternatives	No Alternative products available.	Zoho Assist 4.5 ScreenMeet 4.9 GoToMyPC 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Assist and GoTo Resolve offer a Free Trial.

Zoho Assist is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zoho Assist Starts at $10/User/Month when Billed Yearly whereas for GoTo Resolve Starts at $39/Month when Billed Yearly.

Some top alternatives to Zoho Assist includes and undefined.

Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Assist vs GoTo Resolve

Zoho Assist

GoTo Resolve

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure