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Compare Zapier vs SmileBack vs Zonka Feedback

Zapier - iPaaS Software
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SmileBack - NPS Software
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Overview

Description

Zapier App is a simple & powerful tool that allows to connect hundreds of web apps, perfect for any business or team. With its visual interface and automation technology, user can build ... Read More

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More

Entry Level Pricing
  • Starts from $19.99 , Billed Yearly
  • Starts from $83 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.9/10

User Ratings

4.6

(86)
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Software Demo

Demo

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Features

Total Features

0 Features

16 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19.99 , Billed Yearly
        • $83 , Billed Yearly
        Pricing Pans
        • Free

          • Anyone can automate their work. Start with the basics.

          • 5 Zaps

          • 15 min Update Time

          Show more +

        • Starter

          • $19.99USDper month, billed annually

          • $ 29.99 USD month-to-month

          • 20 Zaps

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        • Professional

          • $49 USD per month, billed annually

          • $ 73.50 USD month-to-month

          • Unlimited Zaps

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        • Browse all pricing plans
        Pricing Pagezapier pricingsmileback pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        477

        Very Good

        55

        Good

        8

        Poor

        7

        Terible

        29

        Excellent

        40

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        SmileBack shines as a remarkable Customer Satisfaction tool, praised for its simplicity and ease of use by both customers and internal teams. The feedback mechanism, where customers can easily ...Read more

        Pros and Cons
        • Easy to use for both customers and internal users, boosting response rates.

        • Real-time feedback is accessible and shareable, aiding in social proof and service improvement.

        • Simple setup and intuitive dashboard design for quick integration and results.

        • Excellent customer support with non-pushy sales process.

        • Increases customer satisfaction responses significantly with user-friendly interface.

        • Some users find the simplicity of the system may limit advanced customizations.

        • Limited integration options with other software tools, potentially affecting workflow efficiency.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Zapier screenshot

        5 Screenshots

        No screenshots available.

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        SmileBack offers Free Trial, but Zapier does not.

        Zapier is designed for Large Enterprises, Medium Business and Small Business.

        SmileBack is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Zapier Starts at $19.99/Month when Billed Yearly whereas for SmileBack Starts at $83/Month when Billed Yearly.

        Some top alternatives to Zapier includes Pabbly Connect, Integrately, eZintegrations, Zoho Flow, ZapUp by 500apps, SaaS Integrator, Built.io Flow, Activepieces and ApiX-Drive.

        Some top alternatives to SmileBack includes Zonka Feedback, Customer.guru, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].