Compare Xero vs GetMyInvoices.com

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• Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

• Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

• Easy to use for new users, with support helping users smoothly transition from other software like QuickBooks.

• Clear and effective troubleshooting guidance, allowing users to resolve technical issues like browser or payroll challenges effortlessly.

• A focus on community impact, with the ability to help users optimize subscriptions and resources for non-profit and charitable organizations.

• Difficulty in connecting with support initially, though the quality of assistance once connected is rated highly.

• New users may experience challenges with specific features (e.g., payroll matching or batch payments) without support.

• Occasional dependency on detailed guidance to resolve basic technical issues, such as clearing cookies or enabling JavaScript.

• Automates invoice collection and management from multiple portals, saving significant time and effort.

• Highly intuitive and user-friendly, making it accessible for non-technical individuals.

• Reliable support team that is quick, responsive, and efficient in resolving customer issues.

• Offers seamless integration with email accounts and supplier portals, with good customization options.

• Centralizes invoices effectively, improving organization and eliminating the hassle of manual tracking.

• Initial setup can be challenging for some users, requiring time and effort to configure properly.

• Time zone differences with the support team (based in Germany) can cause delays for users in other regions.

• Limited cloud storage and archiving features compared to some competitors, necessitating external solutions.