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Compare WordPress vs Kapture CRM vs Thryv vs Salesforce Sales Cloud

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Overview

Description

WordPress is the world's most popular website builder software. It works on your desktop, in the cloud, or anywhere you can get online. It's also customizable for every type of site: ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Starts from $4 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.8/10

9.0/10

User Ratings

4.4

(24)
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Software Demo

Demo

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Features

Total Features

20 Features

34 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $4 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Plans
          • Free

            • Jetpack Essential Features

            • Pre-Installed SSL Certificate

            • Storage Space: 3 GB

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          • Personal

            • Free Domain for One Year (available when billed Yearly)

            • Best-in-class hosting

            • Remove WordPress.com Ads

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          • Premium

            • Includes features of Personal plan, plus

            • Livechat support

            • Earn ad revenue

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          • Browse all pricing plans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

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          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2890

          Very Good

          921

          Good

          179

          Poor

          38

          Terible

          42

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          WordPress.org is widely regarded as one of the most versatile and accessible content management systems (CMS) on the market, and user reviews over the past year reaffirm its reputation as a go-to ...Read more

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Pros and Cons
          • Easy to use and ideal for beginners, with drag-and-drop functionality and a user-friendly interface.

          • Highly customizable with a vast library of free and premium plugins and themes.

          • Open-source and cost-effective, suitable for anything from simple blogs to complex e-commerce sites.

          • Supports SEO optimization with plugins like Rank Math or Yoast, enhancing online visibility.

          • Offers flexibility to build responsive websites quickly without requiring coding knowledge.

          • Reliance on plugins can lead to slower site performance and potential compatibility issues.

          • Requires regular updates, which can be time-consuming and cause operational hiccups.

          • Lacks official customer support; users must rely on community forums for assistance.

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Media and Screenshots

          Screenshots
          WordPress Dashbaord

          2 Screenshots

          Dashboard

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both WordPress and Kapture CRM offer a Free Trial.

          WordPress is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for WordPress Starts at $4/Month when Billed Yearly whereas for Kapture CRM Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to WordPress includes Unbounce, VWO Deploy, SITE123, Wix, Squarespace, Webflow, Builder, WebsiteBuilder, Format, WeWeb, Shopify, Drupal, Concrete5, WebBoss and Web.com.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].