spotsaas-logo
Get Listed

Compare VCC Live vs LiveVox

VCC Live - Contact Center Operations Software
Get Quote
Get Quote
LiveVox - Contact Center Operations Software
Get Quote
Get Quote

Overview

Description

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service ... Read More

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More

Entry Level Pricing
  • Starts from $50 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.7

(70)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Get Quote
Get Quote

Pricing

Pricing Option
      Starting From
      • $50 , Billed Yearly
      • Not Available
      Pricing Pans
      • Standard

        • Campaign Management

        • Outbound and Inbound Calls

        • Reports and Statistics

        Show more +

      • Professional

        • Includes features of Standard plan, plus

        • Intelligent IVR

        • Quality Control

        Show more +

      • Multichannel

        • Includes features of Professional plan, plus

        • Sending Automated SMS

        • Sending Automated Emails

        Show more +

      • Browse all pricing plans
      • Not Available
      Pricing Pagevcc-live pricing

      Pricing information not available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      Rating Distribution

      Excellent

      58

      Very Good

      5

      Good

      0

      Poor

      0

      Terible

      0

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more

      Pros and Cons
      • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

      • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

      • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

      • Users appreciate the simplicity of the LiveVox interface and superior account support.

      • The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations.

      • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

      • Limited marketplace selection may restrict access to advanced functionalities for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      Media and Screenshots

      Screenshots

      No screenshots available.

      Next Generation Contact Platform

      1 Screenshots

      Videos
      video-0

      3 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither VCC Live nor LiveVox offers a free trial.

      VCC Live is designed for Large Enterprises, Medium Business and Small Business.

      LiveVox is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of VCC Live begins at $50/Month when Billed Yearly, while pricing details for LiveVox are unavailable.

      Some top alternatives to VCC Live includes FIVE CRM, uContact, Call Center Studio, Callision, LiveOps, ice Contact Center, Vonage Contact Center, Focus Contact Center, CloudCall and LiveVox.

      Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].