Yes, both Twilio Flex and BrightReps offer a Free Trial.
Twilio Flex is designed for Large Enterprises and Medium Business.
BrightReps is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Twilio Flex Starts at $1/User whereas for BrightReps Starts at $29/User/Month.
Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.
Some top alternatives to BrightReps includes Process Street, Projectworks, Board, IBM Blueworks Live, ProcessPlan, Bautomate, Bizagi, Withprocess.com, Tibco BPM Enterprise and BPMapp by 500apps.