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Compare Tandem vs GoTo Resolve

Tandem - Remote Access Software
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Overview

Description

Tandem is your ultimate solution for virtual office needs, designed for remote teams. Simplify your workflow with one click and collaborate seamlessly with your team, even from different ... Read More

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

Entry Level Pricing
  • Starts from $41.58 , Billed Yearly
  • Starts from $39 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.3/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

5 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $41.58 , Billed Yearly
          • $39 , Billed Yearly
          Pricing Plans
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

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          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

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          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          No Expert ai Review available for the product

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          Pros and Cons
          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          Media and Screenshots

          Screenshots
          screenshot

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          GoTo Resolve offers Free Trial, but Tandem does not.

          Tandem is designed for Freelancers, Medium Business and Small Business.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Tandem Starts at $41.58/Month when Billed Yearly whereas for GoTo Resolve Starts at $39/Month when Billed Yearly.

          Some top alternatives to Tandem includes RemotePC, Splashtop Business Access, WTEAM, Branch, Remotewo, Echoes, NinjaOne (NinjaRMM), Knock, Remo Virtual Office, WorkDesk, My Digital Office and GoTo Resolve.

          Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].