spotsaas-logo
Get Listed

Compare Smartsupp vs Joomla vs Story Chief

Get Quote
Joomla - Content Management Software
Get Quote
Get Quote

Overview

Description

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

Joomla is a content management system that powers millions of websites and enables people to build online communities and powerful online applications. It is used by all types of ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

9.7/10

User Ratings

4.4

(80)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

7 Features

10 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • Not Available
          Pricing Plans
          • Free

            • Free forever for 3 agents

            • 14-day conversation history

            • Live chat + email sending

            Show more +

          • Standard

            • 1 year conversation history

            • Live chat + email + Facebook Messenger

            • 1 chatbot New

            Show more +

          • Pro

            • 3 years conversation history

            • Live chat + email + Facebook Messenger

            • 10+ chatbots New

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          321

          Very Good

          69

          Good

          14

          Poor

          2

          Terible

          4

          Excellent

          184

          Very Good

          122

          Good

          36

          Poor

          17

          Terible

          7

          Expert's Review generated by AI

          Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

          Joomla is praised by users for its downloadable extensions, allowing for easy customization and enhanced functionality. Users appreciate its speed, security, and comprehensive features, making it ...Read more

          Pros and Cons
          • Easy to use and customize, saving time and enhancing customer interactions.

          • Intuitive interface with seamless navigation, contributing to a positive user experience.

          • Reliable service with minimal downtime, ensuring prompt message delivery.

          • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

          • Responsive and helpful customer support team, providing quick and informative assistance.

          • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

          • Limited customization options such as themes and notification sounds may restrict personalization for some users.

          • Extensive library of components and plugins, providing flexibility and customization options for websites.

          • User-friendly interface, suitable for both novice and experienced users, with high scalability.

          • Open-source nature allows for easy configuration and customization without licensing fees.

          • Easy to deploy and set up, enabling quick website creation with complex themes and add-ons.

          • Powerful development framework for building custom apps and extensions, enhancing website functionality.

          • Customization features may be overwhelming initially, requiring a learning curve for new users.

          • Limited selection of plugins and templates compared to other platforms, restricting some advanced functionalities.

          • Potential for server-side caching issues that need regular maintenance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Dara bags

          Dara bags

          Insportline

          Insportline

          Motorgarten

          Motorgarten

          No Customers information available.

          Media and Screenshots

          Screenshots
          Notification

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Smartsupp nor Joomla offers a free trial.

          Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Joomla is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Smartsupp begins at $10/User/Month when Billed Yearly, while pricing details for Joomla are unavailable.

          Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

          Some top alternatives to Joomla includes Story Chief, WordPress, Wix, Squarespace, Webflow, TalentLMS, Sitefinity, Drupal, Kentico CMS, Contentful, django CMS and Dialoguewise.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].