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Compare Smartsupp vs Callback24

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Callback24 - Inbound Call Tracking Software
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Overview

Description

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

Introducing Callback24 – the ultimate tool to boost your sales calls and increase new customers. Our innovative feature ensures that you never miss out on potential leads with our CTA ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $49 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.3/10

Not Available

User Ratings

4.4

(80)
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Software Demo

Demo

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Features

Total Features

7 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $10 , Billed Yearly
        • $49 , Billed Yearly
        Pricing Plans
        • Free

          • Free forever for 3 agents

          • 14-day conversation history

          • Live chat + email sending

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        • Standard

          • 1 year conversation history

          • Live chat + email + Facebook Messenger

          • 1 chatbot New

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        • Pro

          • 3 years conversation history

          • Live chat + email + Facebook Messenger

          • 10+ chatbots New

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        • Free

          • Up to 15 calls per month

          • 1-month data history

          • 1 domain/service

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        • Starter

          • Up to 120 calls per month

          • Data history for 3 months

          • Unlimited number of domains/services

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        • Business

          • Up to 500 calls per month

          • Data history for 3 months

          • Unlimited number of domains/services

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        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        321

        Very Good

        69

        Good

        14

        Poor

        2

        Terible

        4

        No reviews available for the product

        Expert's Review generated by AI

        Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy to use and customize, saving time and enhancing customer interactions.

        • Intuitive interface with seamless navigation, contributing to a positive user experience.

        • Reliable service with minimal downtime, ensuring prompt message delivery.

        • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

        • Responsive and helpful customer support team, providing quick and informative assistance.

        • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

        • Limited customization options such as themes and notification sounds may restrict personalization for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Dara bags

        Dara bags

        Insportline

        Insportline

        Motorgarten

        Motorgarten

        Flexcraft

        Flexcraft

        Ragtime

        Ragtime

        Timetax

        Timetax

        Media and Screenshots

        Screenshots
        Notification

        4 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Callback24 offers Free Trial, but Smartsupp does not.

        Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Callback24 is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Smartsupp Starts at $10/User/Month when Billed Yearly whereas for Callback24 Starts at $49/Month when Billed Yearly.

        Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

        Some top alternatives to Callback24 includes ResponseTap, Calltracks, CallView 360, calltrak, TeleCapture, Call Tracker, Tracking Sales Calls, Calls to Clients, LiveCall and Callback Tracker.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].