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Compare Smartsheet vs Close vs Salesforce Sales Cloud vs Pipedrive

Overview

Description

Plan and track your projects with Smartsheet, a project management application that's easy to learn and use. Designed for the way you work, it's flexible enough to handle everything from ... Read More

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Starts from $19 , monthly
Free Trial Availability
Spotsaas Score

9.8/10

8.6/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

17 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • $19 , monthly
          Pricing Pans
          • Pro

            $12

            /month

            • Unlimited free Viewers

            • Gantt, grid, board, and calendar view

            • Rich formulas

            Show more +

          • Business

            $24

            /month

            • Includes features of Pro plan, plus:

            • Unlimited free Guests

            • Timeline view

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          • Enterprise

            Custom

            • Includes features of Business plan, plus

            • AI formulas, texts, and charts

            • SAML-based SSO

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          • Browse all pricing plans
          • Base

            $29

            /user/month

            • Unlimited accounts contacts and opportunities

            • Two-way email sync: send and receive emails directly in Close

            • Built-in calling & SMS. Bring your number or rent a number from Close

            Show more +

          • Startup

            $59

            /user/month

            • Automated workflow sequences to follow up on deals assign leads and more

            • Leverage AI tools to spruce up emails

            • Call more leads in less time with a Power Dialer

          • Professional

            $109

            /user/month

            • Everything in Startup plus:

            • Use Custom Activities to track unique steps in your sales process

            • AI Lead Summaries bring you up to speed in seconds

            Show more +

          • Browse all pricing plans
          Pricing Pagesmartsheet pricingclose pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1840

          Very Good

          427

          Good

          95

          Poor

          34

          Terible

          18

          Excellent

          569

          Very Good

          22

          Good

          1

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          Smartsheet has firmly established itself as a dynamic and versatile project management tool, praised extensively for its ability to simplify and enhance workflows across diverse industries. Its ...Read more

          Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more

          Pros and Cons
          • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

          • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

          • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

          • Automated workflows that simplify repetitive tasks and improve operational efficiency.

          • Real-time collaboration tools that ensure smooth communication and file sharing among teams.

          • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

          • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

          • Over-customization can sometimes complicate workflows, especially for less-experienced users.

          • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

          • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

          • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

          • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

          • Exceptional customer support with fast response times and regular updates that reflect user feedback.

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

          • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Pfizer

          Pfizer

          Whirlpool

          Whirlpool

          Western Digital

          Western Digital

          Toggl

          Toggl

          Bench

          Bench

          Freightview

          Freightview

          Media and Screenshots

          Screenshots
          Select proven solutions

          7 Screenshots

          All Leads

          12 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Smartsheet and Close offer a Free Trial.

          Smartsheet is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Close is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pricing for Smartsheet Starts at $9/month when yearly whereas for Close Starts at $19/user/month when monthly.

          Some top alternatives to Smartsheet includes Miro, Process Street, Wrike, Notion, Jira, Microsoft PPM, Trello, TeamGantt, monday.com, Asana, Teamwork, ProjectManager.com, Microsoft Project and Airtable.

          Some top alternatives to Close includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].