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Compare Sirena vs JivoChat vs ZoomInfo Chat

Sirena - Live Chat Software
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JivoChat - Live Chat Software
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Overview

Description

Introducing Sirena: the ultimate solution for effortless client communication. As a proud member of the Zenvia Company and official WhatsApp BSP, Sirena offers cutting-edge technology that ... Read More

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Entry Level Pricing
  • Starts from $99
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.0/10

9.6/10

User Ratings

4.1

(47)
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Software Demo

Demo

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Features

Total Features

6 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $99
          • $13 , Billed Yearly
          Pricing Plans
          • Not Available
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

            Show more +

          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          11

          Very Good

          6

          Good

          5

          Poor

          0

          Terible

          3

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          Pros and Cons
          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Compressed Email

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          JivoChat offers Free Trial, but Sirena does not.

          Sirena is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Sirena Starts at $99/Month whereas for JivoChat Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to Sirena includes ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Qonvo, Smartchat, JivoChat, Video Service Desk and Let's Talk.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].