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Compare Shopify vs Userback

Shopify - Ecommerce Software
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Userback - Bug Tracking Software
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Overview

Description

Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More

Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.1/10

User Ratings

4.4

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Software Demo

Demo

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Features

Total Features

21 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $14 , Billed Yearly
          Pricing Pans
          • Not Available
          Pricing Pageshopify pricinguserback pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          152

          Very Good

          26

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more

          Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more

          Pros and Cons
          • Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs.

          • Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform.

          • Extensive functionality with versatile themes available.

          • Offers reliable customer support and assistance 24/7.

          • Enables seamless integration of multiple sales channels and apps.

          • Transaction fees and costs associated with premium themes and apps can increase expenses.

          • Limited customization options in free themes.

          • Some features like marketing automation may be constrained.

          • Easy to use and intuitive interface for both support representatives and end users.

          • Seamless integration with website projects, enabling screenshot notation and user feedback.

          • Facilitates communication within teams and with clients, saving time and enhancing collaboration.

          • Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement.

          • Provides client-friendly interface, making it easy for clients to provide feedback and suggestions.

          • Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users.

          • Pricing concerns, especially for smaller businesses or freelancers.

          • Limited customizations for the widget's position on the screen.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Apps Demo

          4 Screenshots

          Userback screenshots

          8 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Shopify and Userback offer a Free Trial.

          Shopify is designed for Large Enterprises, Medium Business and Small Business.

          Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

          The starting price of Userback begins at $14/Month when Billed Yearly, while pricing details for Shopify are unavailable.

          Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

          Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].