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Compare Salesforce Field Service vs Service Fusion vs Housecall Pro

Overview

Description

Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field ... Read More

Service Fusion is the field service management software that connects mobiles and field service leaders to their technicians and jobsites. With a mission-critical app, customized business ... Read More

Entry Level Pricing
  • Starts from $50 , yearly
  • Starts from $192 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.7/10

9.4/10

User Ratings

4.2

(53)
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Software Demo

Demo

View demo

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Features

Total Features

17 Features

28 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $50 , yearly
          • $192 , yearly
          Pricing Plans
          • Dispatcher

            $165

            /user/month

            • Scheduling and Optimization

            • Resource and Work Management

            • Workflow Automation

          • Technician

            $165

            /user/month

            • Mobile App and Productivity Tools

            • Workflow Automation

            • Offline capable

          • Contractor

            $50

            /user/month

            • Mobile App for work orders, cases, contracts

            • Mobile Productivity Tools

          • Browse all pricing plans
          • Starter

            $225

            /month

            • Includes:

            • Customer Management

            • Estimates & Jobs

            Show more +

          • Plus

            $350

            /month

            • Includes Everything in Starter; and:

            • Job Photo Uploads

            • Inventory Management

            Show more +

          • Pro

            $575

            /month

            • Includes Everything in Starter & Plus; and:

            • Open API Integration

            • Custom Documents

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          214

          Very Good

          114

          Good

          21

          Poor

          6

          Terible

          3

          Excellent

          37

          Very Good

          14

          Good

          4

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability ...Read more

          Pros and Cons
          • Streamlines scheduling and dispatching, enhancing efficiency and organization.

          • Easy to use, with intuitive features like customizable invoices and integrated customer information.

          • Enhances communication and collaboration through real-time updates and notifications for techs and customers.

          • Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.

          • Provides detailed job tracking and history, facilitating quick access to work orders and customer information.

          • Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.

          • Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.

          • Challenges with customizations, such as the complexity of inventory management and lack of certain desired features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Kone

          Kone

          Kuka

          Kuka

          GreenThumb

          GreenThumb

          Acca

          Acca

          PHCC

          PHCC

          Service Roundtable

          Service Roundtable

          Media and Screenshots

          Screenshots
          field service

          4 Screenshots

          GPS Fleet Tracking

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Salesforce Field Service offers Free Trial, but Service Fusion does not.

          Salesforce Field Service is designed for Large Enterprises, Medium Business and Small Business.

          Service Fusion is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Field Service Starts at $50/user/month when yearly whereas for Service Fusion Starts at $192/month when yearly.

          Some top alternatives to Salesforce Field Service includes Service Fusion, Housecall Pro, Smart Service, BiznusSoft Field Service, ServiceMax, Fieldd, Oracle Field Service Cloud, ServiceWorks, Call of Service, SAP Field Service Management, Easy Field Services and Service CRM.

          Some top alternatives to Service Fusion includes Housecall Pro, FieldEZ, ServiceTitan, Jobber, FieldPulse, Field Force Tracker, Fieldd, Call of Service, Easy Field Services, Fieldworkhq and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].