RetentionEngine offers Free Trial, but Freshdesk Customer Success does not.
RetentionEngine is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk Customer Success is designed for Large Enterprises, Medium Business and Small Business.
Pricing for RetentionEngine Starts at $19/Month whereas for Freshdesk Customer Success Starts at $79/User/Month when Billed Yearly.
Some top alternatives to RetentionEngine includes ChurnZero, ClientSuccess, ProsperStack, Custify, EasyCSM, Freshdesk Customer Success, Upzelo, ChurnKey and Freshdesk Customer Success (Formely Freshsuccess).
Some top alternatives to Freshdesk Customer Success includes Parlor, ChurnZero, ClientSuccess, ProsperStack, Custify, Salesmachine, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).