"Single point interface to check tickets raised by users and to gauge resolution metrics"
What do you like best about Freshdesk Customer Success?
Ticketing system, interface, resolution procedures, analytics and reports ,Data view ,Grouping ...
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"The best software for customer success team"
What do you like best about Freshdesk Customer Success?
The ease of raising ticket and automation of the entire process is something worth noticing,
"very handy"
What do you like best about Freshdesk Customer Success?
ability to track usage of the products
one tool that gives you all the info for an account
"Best Customer success software"
What do you like best about Freshdesk Customer Success?
It's web-based application so we and customers both can easily access it via browsing and ...
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