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Compare RescueAssist vs ConnectWise Control

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Overview

Description

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

ConnectWise Control is a secure, browser-based, remote access software that empowers your help desk technicians to securely connect to endpoints managed by the ConnectWise Automate cloud ... Read More

Free Trial Availability
Spotsaas Score

9.1/10

8.9/10

User Ratings
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Software Demo

Demo

Features

Total Features

8 Features

6 Features

Unique Features
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      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      146

      Very Good

      93

      Good

      12

      Poor

      0

      Terible

      1

      Excellent

      671

      Very Good

      112

      Good

      67

      Poor

      30

      Terible

      61

      Expert's Review generated by AI

      GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

      ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, ...Read more

      Pros and Cons
      • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

      • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

      • Efficient ticketing system for tracking and managing tickets.

      • Automates repetitive tasks, enhancing productivity.

      • Issues with the unattended support system, causing connectivity problems.

      • Lack of innovation compared to competitors.

      • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

      • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

      • Intuitive UI with customization options, seamless communication, and efficient machine access.

      • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

      • Potential learning curve for new users due to the extensive range of features available.

      • Limited support options with chat-based or email support, lack of telephone support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots
      RescueAssist : Connections screenshot

      3 Screenshots

      screenshots

      12 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      3 Videos

      Alternatives

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both RescueAssist and ConnectWise Control offer a Free Trial.

      RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

      ConnectWise Control is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Pricing details for both RescueAssist and ConnectWise Control are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to RescueAssist includes Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue, NinjaOne (NinjaRMM) and GoTo Resolve.

      Some top alternatives to ConnectWise Control includes Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, AnyDesk, Splashtop Remote Support, Instant Housecall, Splashtop Business Access, NinjaOne (NinjaRMM) and GoTo Resolve.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].