Compare Prokeep vs Infobip vs CometChat

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• Customers appreciate the ability to text directly to Prokeep, facilitating quick and easy communication.

• Efficient support responses and user-friendly explanations enhance user experience.

• Useful features like picture sending and personalized messages stand out for users.

• Prokeep's simplicity, compatibility with other applications, and clear functions are highly valued.

• Continuous improvement and adaptability of the platform based on user feedback are commendable.

• Some users find it challenging to search for contacts at times, affecting ease of use.

• Limited mass texting capabilities and the need to individually select numbers for broadcasting messages can be cumbersome for users.

• Occasional technical issues such as automatic logouts or difficulties in group messaging are reported.

• Competitive pricing and reliable support team providing quick responses.

• Intuitive user interface with useful features for SMS and MMS services.

• Clear and simple API for sending messages reliably.

• Involvement of sales and engineering teams to help achieve goals.

• Solid platform for sending SMS, offering reliability and ease of use.

• Lack of empathy and different treatment for small and large customers in customer support.

• Price hikes due to carrier exclusive firewall deals affecting pricing for customers.

• Focus on making money without much care for existing customers unless they send large volumes of emails.