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Compare PrestaShop vs Provide Support vs ZoomInfo Chat

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Overview

Description

PrestaShop is shopping cart software that allows to sell online, quickly deploy an e-commerce website, manage a catalog of products, handle payments and orders, generate reports, and more. ... Read More

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $8.25 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.8/10

9.3/10

User Ratings

4.5

(85)
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Software Demo

Demo

PrestaShop has not given any software demo yet

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Features

Total Features

6 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $8.25 , Billed Yearly
          Pricing Pans
          • Not Available
          Pricing Page

          Pricing information not available

          provide-support pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          135

          Very Good

          45

          Good

          11

          Poor

          11

          Terible

          84

          Excellent

          36

          Very Good

          16

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          PrestaShop emerges as a robust and versatile e-commerce platform with dedicated users praising its native functionalities. The platform allows for seamless creation of various online retail ...Read more

          Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more

          Pros and Cons
          • Easy to use even for beginners, with intuitive features and functionality.

          • Strong community support and a vast selection of modules and themes available for customization.

          • Efficient ecommerce platform for developing and running online businesses.

          • Flexibility in creating multi-shops for different countries and languages.

          • Ability to automate routines and perform a wide range of ecommerce tasks without external modules.

          • Limited availability of free modules, with some add-ons being expensive.

          • Issues with customer service responsiveness and support, especially in resolving technical problems.

          • Some themes and additional features are costly compared to other ecommerce platforms.

          • Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.

          • Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.

          • Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.

          • Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.

          • Customizable features tailored to business needs, offering flexibility and efficient management.

          • Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

          • Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.

          • Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          NIIT

          NIIT

          Merchant-Accounts.ca

          Merchant-Accounts.ca

          Trainer1

          Trainer1

          Media and Screenshots

          Screenshots
          PrestaShop Screenshots

          2 Screenshots

          Boost Sales and Website Credibility screenshot

          6 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Provide Support offers Free Trial, but PrestaShop does not.

          PrestaShop is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Provide Support is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Provide Support begins at $8.25/Month when Billed Yearly, while pricing details for PrestaShop are unavailable.

          Some top alternatives to PrestaShop includes and undefined.

          Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].