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Compare Oracle Field Service Cloud vs Service Fusion vs Housecall Pro

Overview

Description

This is a complete field and service management solution. It allows organizations to create and manage their workflows, route services, record warranty information on products, capture time ... Read More

Service Fusion is the field service management software that connects mobiles and field service leaders to their technicians and jobsites. With a mission-critical app, customized business ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $192 , yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.1/10

9.4/10

User Ratings

4.2

(53)
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Software Demo

Demo

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Features

Total Features

11 Features

28 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $192 , yearly
          Pricing Plans
          • Not Available
          • Starter

            $225

            /month

            • Includes:

            • Customer Management

            • Estimates & Jobs

            Show more +

          • Plus

            $350

            /month

            • Includes Everything in Starter; and:

            • Job Photo Uploads

            • Inventory Management

            Show more +

          • Pro

            $575

            /month

            • Includes Everything in Starter & Plus; and:

            • Open API Integration

            • Custom Documents

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          62

          Very Good

          47

          Good

          25

          Poor

          3

          Terible

          1

          Excellent

          37

          Very Good

          14

          Good

          4

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Oracle Field Service Cloud has garnered consistent praise for its functionality, ease of use, and ability to streamline operations for businesses with multiple employees. Users appreciate the ...Read more

          Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability ...Read more

          Pros and Cons
          • Efficient cloud management for field service and customer data.

          • Customization and automation capabilities improve business processes.

          • Intuitive design and user-friendly interface.

          • Helps in organizing field data and streamlining workflows.

          • Provides real-time data tracking and analytics.

          • Initial setup and understanding can be slow and complicated.

          • User training and integration for newcomers can be challenging.

          • System slowdowns during heavy usage.

          • Streamlines scheduling and dispatching, enhancing efficiency and organization.

          • Easy to use, with intuitive features like customizable invoices and integrated customer information.

          • Enhances communication and collaboration through real-time updates and notifications for techs and customers.

          • Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.

          • Provides detailed job tracking and history, facilitating quick access to work orders and customer information.

          • Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.

          • Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.

          • Challenges with customizations, such as the complexity of inventory management and lack of certain desired features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Acca

          Acca

          PHCC

          PHCC

          Service Roundtable

          Service Roundtable

          Media and Screenshots

          Screenshots

          No screenshots available.

          GPS Fleet Tracking

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Oracle Field Service Cloud nor Service Fusion offers a free trial.

          Oracle Field Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          Service Fusion is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Service Fusion begins at $192/month when yearly, while pricing details for Oracle Field Service Cloud are unavailable.

          Some top alternatives to Oracle Field Service Cloud includes Service Fusion, Housecall Pro, FieldAware, ServiceTitan, Jobber, Fieldd, Salesforce Field Service, ServiceWorks, SAP Field Service Management, Easy Field Services, Service CRM and Fieldeas.

          Some top alternatives to Service Fusion includes Housecall Pro, FieldEZ, ServiceTitan, Jobber, FieldPulse, Field Force Tracker, Fieldd, Call of Service, Easy Field Services, Fieldworkhq and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].