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Oracle Field Service Cloud - Field Service Management Software

Oracle Field Service Cloud Reviews in January 2025: User Ratings, Pros & Cons

Streamline your field operations with Oracle.

4

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Oracle Field Service Cloud offers custom pricing plan

Oracle Field Service Cloud Reviews & Ratings

4

Very Good

Based on 256 ratings & 138 reviews

Rating Distribution

Excellent

(62)

Very Good

(47)

Good

(25)

Poor

(3)

Terible

(1)

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Showing 1-10 out of 138

KT

Kristin T

09/26/23

5 out of 5

"Oracle Field Service Cloud"

What do you like best about Oracle Field Service Cloud? I like the functionality and ease of the software. It makes moving through multiple systems a lot smoother. What do you dislike about Oracle Field Service Cloud? I did not like the start up at first because it was a little slow transitioning but once it was up and going I love it now. I do not know how we ever functioned without it. Recommendations to others considering Oracle Field Service Cloud: I recommend it if you have multiple ...

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RA

Renz Adriel F

01/16/23

5 out of 5

"Oracle and It's Effienciency in Managing Your Business"

What do you like best about Oracle Field Service Cloud? Well, with Oracle you can do a lot of things. Customization at its finest. It can really automate all your business process and replacing your manual workflow with integrations and complex workflows. What do you dislike about Oracle Field Service Cloud? Sometimes there is a bug or issue logging in, however it can't be fixed right away since it is cloud already. But with the help of knowledgeable technical support, you don't have to ...

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EN

Er. Narendra j

01/09/23

5 out of 5

"Best service"

What do you like best about Oracle Field Service Cloud? Cloud management and customer service and prompt response What do you dislike about Oracle Field Service Cloud? Complicated system , understanding takes some time What problems is Oracle Field Service Cloud solving and how is that benefiting you? Customer data management

RQ

Robert Q

10/19/22

5 out of 5

"Ease of use for field techs"

What do you like best about Oracle Field Service Cloud? It makes the techs in the field have an easier time navigating the customer experience. It allows us to combine all the different systems used for our customer data in a one stop shop for the field techs and their managers to view the data. Field service cloud also allows for an easy to use interface to see their routes throughout the day. What do you dislike about Oracle Field Service Cloud? Because of the ease of use in the rare case ...

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AU

Anonymous User

10/07/22

5 out of 5

"OSVC"

What do you like best about Oracle Field Service Cloud? It's very user-friendly and fast. Easy to use and intuitive. What do you dislike about Oracle Field Service Cloud? Nothing I dislike for now. It's way better than any other apps I used in the past What problems is Oracle Field Service Cloud solving and how is that benefiting you? It's a great way to keep track of clients' accounts. The feature I like most is the one where you can see recently used items

NS

Nick S

05/24/22

5 out of 5

"Optimizing field service"

What do you like best about Oracle Field Service Cloud? Intuitive design and user-friendly. Helps deliver optimum efficiencies across departments. Dynamic capability from a technical standpoint that allows our users to get the most of their tasks. What do you dislike about Oracle Field Service Cloud? Implementation and training users who had never used oracle before was a challenge. Given the size of the platform, it can be intimidating to end-users at the company who aren't used to a large ...

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AU

Anonymous User

10/25/21

5 out of 5

"Pretty good..."

What do you like best about Oracle Field Service Cloud? The ease of use integration with other Oracle systems. It is very user-friendly and doesn't take a lot of computer knowledge to use. What do you dislike about Oracle Field Service Cloud? It seems to run a little slower when we have a heavier group of clients, but having a smaller customer base could be benefical What problems is Oracle Field Service Cloud solving and how is that benefiting you? Worked as "customer service" at the ...

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AE

Anastasia E

07/27/21

5 out of 5

"Awesome system"

What do you like best about Oracle Field Service Cloud? How quickly the system work with one another in conjunction with multiple system in the banking industry What do you dislike about Oracle Field Service Cloud? The random updates can be a pain at times but it works fine outside of that What problems is Oracle Field Service Cloud solving and how is that benefiting you? Searching for information for the customer or using the system with particular applications such as form

CB

Cora코라 B

10/07/20

5 out of 5

"Intelligent field service management."

What do you like best about Oracle Field Service Cloud? Oracle Field Service Cloud is a cloud-based field service and client communications arrangement. It gathers data from the field and learns in real-an ideal opportunity to accurately anticipate future occasions, lessening organizational expenses, and increasing efficiencies. This is a strong platform used to change over our standard paper and pencil data and digitize them. All of the clients' information was uploaded and easily ...

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AU

Anonymous User

07/30/19

5 out of 5

"Use Oracle for purchases"

What do you like best about Oracle Field Service Cloud? I like that it’s a technology that allows business to have transaction in system and allows it to go to the cloud What do you dislike about Oracle Field Service Cloud? What I dislike is the system sometimes get stuck and I have to shut down register system shut down. I have to reboot it What problems is Oracle Field Service Cloud solving and how is that benefiting you? It has impacted it by every transaction I make everyday. Make it ...

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