Oracle Field Service Cloud Reviews in February 2025: User Ratings, Pros & Cons

"Oracle Field Service Cloud"

What do you like best about Oracle Field Service Cloud? I like the functionality and ease of the software. It makes moving through multiple systems a lot smoother. What do you dislike about Oracle Field Service Cloud? I did not like the start up at first because it was a little slow transitioning but once it was up and going I love it now. I do not know how we ever functioned without it. Recommendations to others considering Oracle Field Service Cloud: I recommend it if you have multiple ...

"Oracle and It's Effienciency in Managing Your Business"

What do you like best about Oracle Field Service Cloud? Well, with Oracle you can do a lot of things. Customization at its finest. It can really automate all your business process and replacing your manual workflow with integrations and complex workflows. What do you dislike about Oracle Field Service Cloud? Sometimes there is a bug or issue logging in, however it can't be fixed right away since it is cloud already. But with the help of knowledgeable technical support, you don't have to ...

"Best service"

What do you like best about Oracle Field Service Cloud? Cloud management and customer service and prompt response What do you dislike about Oracle Field Service Cloud? Complicated system , understanding takes some time What problems is Oracle Field Service Cloud solving and how is that benefiting you? Customer data management

"Ease of use for field techs"

What do you like best about Oracle Field Service Cloud? It makes the techs in the field have an easier time navigating the customer experience. It allows us to combine all the different systems used for our customer data in a one stop shop for the field techs and their managers to view the data. Field service cloud also allows for an easy to use interface to see their routes throughout the day. What do you dislike about Oracle Field Service Cloud? Because of the ease of use in the rare case ...

"OSVC"

What do you like best about Oracle Field Service Cloud? It's very user-friendly and fast. Easy to use and intuitive. What do you dislike about Oracle Field Service Cloud? Nothing I dislike for now. It's way better than any other apps I used in the past What problems is Oracle Field Service Cloud solving and how is that benefiting you? It's a great way to keep track of clients' accounts. The feature I like most is the one where you can see recently used items

"Optimizing field service"

What do you like best about Oracle Field Service Cloud? Intuitive design and user-friendly. Helps deliver optimum efficiencies across departments. Dynamic capability from a technical standpoint that allows our users to get the most of their tasks. What do you dislike about Oracle Field Service Cloud? Implementation and training users who had never used oracle before was a challenge. Given the size of the platform, it can be intimidating to end-users at the company who aren't used to a large ...

"Easy interface with quick solutions"

What do you like best about Oracle Field Service Cloud? The features like the inventory and trunk stock tracking and its ability to be used on the phone gives it a flexibility that isn't clunky or slow. What do you dislike about Oracle Field Service Cloud? It's not intuitive at times so user has to do some redirecting and calibration What problems is Oracle Field Service Cloud solving and how is that benefiting you? We are more organized as a result and it gives us an automation advantage ...

"Pretty good..."

What do you like best about Oracle Field Service Cloud? The ease of use integration with other Oracle systems. It is very user-friendly and doesn't take a lot of computer knowledge to use. What do you dislike about Oracle Field Service Cloud? It seems to run a little slower when we have a heavier group of clients, but having a smaller customer base could be benefical What problems is Oracle Field Service Cloud solving and how is that benefiting you? Worked as "customer service" at the ...

"Awesome system"

What do you like best about Oracle Field Service Cloud? How quickly the system work with one another in conjunction with multiple system in the banking industry What do you dislike about Oracle Field Service Cloud? The random updates can be a pain at times but it works fine outside of that What problems is Oracle Field Service Cloud solving and how is that benefiting you? Searching for information for the customer or using the system with particular applications such as form

"Oracle"

What do you like best about Oracle Field Service Cloud? Ease of use integration with other Oracle systems. What do you dislike about Oracle Field Service Cloud? Not many people are familiar with using the new integration. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Many issues with server storage space.