spotsaas-logo
Get Listed

Compare Microsoft Teams vs LivePerson vs ZoomInfo Chat

Get Quote
Get Quote

Overview

Description

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More

Entry Level Pricing
  • Starts from $4
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

8.9/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

12 Features

38 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $4
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagemicrosoft-teams pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1661

          Very Good

          149

          Good

          27

          Poor

          4

          Terible

          5

          Excellent

          182

          Very Good

          58

          Good

          12

          Poor

          12

          Terible

          45

          Expert's Review generated by AI

          Microsoft Teams stands out as a top choice for real-time collaboration and communication, with a plethora of features that enhance productivity. Users appreciate its seamless integration with ...Read more

          LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more

          Pros and Cons
          • Seamless integration with other Microsoft 365 applications for efficient collaboration.

          • Easy communication through calls, meetings, group chats, and file sharing.

          • User-friendly interface and intuitive design for easy handling.

          • Efficient workflow and coordination within the MS architecture platforms.

          • Facilitates quick messaging and easy access to colleagues.

          • Newcomers may find the richness of features and customizations complex without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • May be intimidating for some users due to the complexity of integrations and components.

          • Allows for managing messaging channels efficiently, including social networks and WhatsApp.

          • Customer support is approachable and responsive, providing positive experiences.

          • Empowers businesses with AI features for automating tasks and improving efficiency.

          • Provides tools for omnichannel messaging solutions, benefiting both businesses and customers.

          • User-friendly interface with neat features for engaging with customers effectively.

          • Some users find the reporting suite cumbersome and require more user-friendly options.

          • Limited modularity in pricing may restrict access to all features.

          • Inconsistencies in product guidance and advice can be challenging for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          SA Power Networks energizes

          SA Power Networks energizes

          ME and  the Bees Lemonade

          ME and the Bees Lemonade

          TREK Bicycle

          TREK Bicycle

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Connections

          2 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          1 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Microsoft Teams nor LivePerson offers a free trial.

          Microsoft Teams is designed for Large Enterprises, Medium Business and Small Business.

          LivePerson is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Microsoft Teams begins at $4/User/Month, while pricing details for LivePerson are unavailable.

          Some top alternatives to Microsoft Teams includes ClickUp, Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, Workplace, Cisco Webex Teams, mi.team, Google Workspace, Teams.cc by 500apps and Teamwork Chat.

          Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].