Compare MetricsFlare vs SmileBack vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	MetricsFlare Get Quote Get Quote	SmileBack (40) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing MetricsFlare, the ultimate customer success analytics tool from our SMART Survey platform. Our platform is specifically designed to gather and analyze customer feedback, ... Read More	SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $83 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	Not Available	8.9/10
User Ratings		4.6 (86)
	Get Quote	Get Quote

Software Demo

Demo	MetricsFlare has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	0 Features	16 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$29 , Billed Yearly	$83 , Billed Yearly
Pricing Pans	Start Get Started 3 Agents Basic Get Started 10 Agents Advanced Get Started Custom theme Browse all pricing plans	Starter Get Started 1-5 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Growth Get Started 6-10 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Pro Get Started 11-15 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	4.6 (based on 86 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	SmileBack shines as a remarkable Customer Satisfaction tool, praised for its simplicity and ease of use by both customers and internal teams. The feedback mechanism, where customers can easily ...Read more
Pros and Cons		Easy to use for both customers and internal users, boosting response rates. Real-time feedback is accessible and shareable, aiding in social proof and service improvement. Simple setup and intuitive dashboard design for quick integration and results. Excellent customer support with non-pushy sales process. Increases customer satisfaction responses significantly with user-friendly interface. Some users find the simplicity of the system may limit advanced customizations. Limited integration options with other software tools, potentially affecting workflow efficiency.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews) Microsoft Power BI 4.4 (2583 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	No videos available.	3 Videos

Alternatives

Alternatives	ClientSuccess 4.5 Catalyst 4.6 DropThought 4.4	Zonka Feedback 4.7 Customer.guru 4.4 FeedbackLink 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both MetricsFlare and SmileBack offer a Free Trial.

MetricsFlare is designed for Large Enterprises, Medium Business and Small Business.

SmileBack is designed for Large Enterprises, Medium Business and Small Business.

Pricing for MetricsFlare Starts at $29/Month when Billed Yearly whereas for SmileBack Starts at $83/Month when Billed Yearly.

Some top alternatives to MetricsFlare includes ClientSuccess, Catalyst, DropThought, Freshdesk Customer Success (Formely Freshsuccess), SatisMeter, SmileBack, SentimentSnap, ClientZen and CustomerGauge.

Some top alternatives to SmileBack includes Zonka Feedback, Customer.guru, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare MetricsFlare vs SmileBack vs Zonka Feedback

MetricsFlare

SmileBack

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure