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Compare Kapture CRM vs Close vs Pipedrive vs HubSpot CRM

Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $19 , monthly
Free Trial Availability
Spotsaas Score

9.0/10

8.6/10

User Ratings

4.4

(24)
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Features

Total Features

34 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $19 , monthly
          Pricing Pans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

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          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans
          • Base

            $29

            /user/month

            • Unlimited accounts contacts and opportunities

            • Two-way email sync: send and receive emails directly in Close

            • Built-in calling & SMS. Bring your number or rent a number from Close

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          • Startup

            $59

            /user/month

            • Automated workflow sequences to follow up on deals assign leads and more

            • Leverage AI tools to spruce up emails

            • Call more leads in less time with a Power Dialer

          • Professional

            $109

            /user/month

            • Everything in Startup plus:

            • Use Custom Activities to track unique steps in your sales process

            • AI Lead Summaries bring you up to speed in seconds

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          • Browse all pricing plans
          Pricing Pagekapture-crm pricingclose pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          569

          Very Good

          22

          Good

          1

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

          • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

          • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

          • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

          • Exceptional customer support with fast response times and regular updates that reflect user feedback.

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

          • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Toggl

          Toggl

          Bench

          Bench

          Freightview

          Freightview

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          All Leads

          12 Screenshots

          Videos
          video-0

          4 Videos

          No videos available.

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and Close offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Close is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for Close Starts at $19/user/month when monthly.

          Some top alternatives to Kapture CRM includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Zendesk Sell, Thryv, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk, CRMdesk and Salesforce Sales Cloud.

          Some top alternatives to Close includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Vendasta, Keap, Zoho CRM, Thryv, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].