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Compare Joomla vs ClickDesk vs ZoomInfo Chat

Joomla - Content Management Software
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ClickDesk - Live Chat Software
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Overview

Description

Joomla is a content management system that powers millions of websites and enables people to build online communities and powerful online applications. It is used by all types of ... Read More

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12.99 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.7/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12.99 , Billed Yearly
          Pricing Pans
          • Not Available
          Pricing Page

          Pricing information not available

          clickdesk pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          184

          Very Good

          122

          Good

          36

          Poor

          17

          Terible

          7

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Expert's Review generated by AI

          Joomla is praised by users for its downloadable extensions, allowing for easy customization and enhanced functionality. Users appreciate its speed, security, and comprehensive features, making it ...Read more

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Pros and Cons
          • Extensive library of components and plugins, providing flexibility and customization options for websites.

          • User-friendly interface, suitable for both novice and experienced users, with high scalability.

          • Open-source nature allows for easy configuration and customization without licensing fees.

          • Easy to deploy and set up, enabling quick website creation with complex themes and add-ons.

          • Powerful development framework for building custom apps and extensions, enhancing website functionality.

          • Customization features may be overwhelming initially, requiring a learning curve for new users.

          • Limited selection of plugins and templates compared to other platforms, restricting some advanced functionalities.

          • Potential for server-side caching issues that need regular maintenance.

          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Mirantis

          Mirantis

          Smart Tuition

          Smart Tuition

          Manage Protect

          Manage Protect

          Media and Screenshots

          Screenshots

          No screenshots available.

          Live Chat screenshot

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Joomla nor ClickDesk offers a free trial.

          Joomla is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of ClickDesk begins at $12.99/User/Month when Billed Yearly, while pricing details for Joomla are unavailable.

          Some top alternatives to Joomla includes Story Chief, WordPress, Wix, Squarespace, Webflow, TalentLMS, Sitefinity, Drupal, Kentico CMS, Contentful, django CMS and Dialoguewise.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].