Compare Intercom vs CloudApp

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Visit website Visit Website	CloudApp (391) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	The asynchronous messaging, lightweight file sharing, customizable embedding, and sharing options of CloudApp make it the go-to choice for any team's communication needs. CloudApp enhances ... Read More
Entry Level Pricing	Starts from $59	Starts from $8
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.8/10	9.8/10
User Ratings	4.3 (2278)	4.5 (2506)
	Visit website	Visit website

Features

Total Features	9 Features	9 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$59	$8
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.5 (based on 2506 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 334 Very Good 49 Good 2 Poor 4 Terible 2
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	Zight (formerly CloudApp) emerges as a highly versatile and user-friendly tool for screen recording, screenshots, GIFs, and annotations. It has garnered praise for its simplicity, accessibility, ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.	Saves significant time by enabling quick creation and sharing of screenshots, videos, GIFs, and annotated content, reducing the need for long explanations or multiple emails. Intuitive and easy to use, with keyboard shortcuts and seamless integration on desktop and browser extensions. Allows instant upload of the captured content to the cloud with an automatically generated shareable link, ensuring ease of access and effective collaboration. Excellent for remote teams, providing a clear and visual way to communicate ideas, feedback, and troubleshooting steps efficiently. Occasionally experiences bugs and crashes, such as failed uploads or issues with mid-recorded videos, leading to loss of content and rework. Performance issues like slowdowns during uploads, delays in capturing screenshots, or problems syncing across devices. Mobile app functionality, especially on iPads, lags in performance and has issues such as misaligned screen recordings in portrait vs. landscape mode. The growing feature set has led to a slightly cluttered or clunky interface for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	No Customers information available.	Uber Salesforce

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Scribe FireShot 4.4 Snapup

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CloudApp offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

CloudApp is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for CloudApp Starts at $8/User/Month.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to CloudApp includes Scribe, FireShot, Snapup, RecordScreen.io, Snagit, Droplr, Jumpshare, Screenrec and Snippyly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs CloudApp

Intercom

CloudApp

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure