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Compare HelloFax vs eFax vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

HelloFax - Fax Software

HelloFax

(17)
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eFax - Fax Software

eFax

(1012)
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Overview
Affiliate Disclosure

Description

HelloFax: Instantly send, receive, and print 100% free faxes from computer. No need to connect printer or scanner! HelloFax lets user conveniently fax from anywhere, using any device. Send ... Read More

eFax is powerful, easy to use and convenient. eFax lets user send, receive and manage faxes with email account anywhere, anytime. Use eFax to send and receive faxes without a fax machine, ... Read More

Entry Level Pricing
  • Starts from $8.33 , Billed Yearly
  • Starts from $14.13 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

Not Available

User Ratings

2.6

(120)

4.5

(1571)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $8.33 , Billed Yearly
      • $14.13 , Billed Yearly
      Pricing Pans

      • eFax Plus

        Get Started

        • Send 150 pages/mo

        • Receive 150 pages/mo

        • Free Local or Toll Free Number

        Show more +

      • eFax Pro

        Get Started

        • Send 200 pages/mo

        • Receive 200 pages/mo

        • Includes the features of all plan

      • eFax Corporate

        Get Started

        • Scalable page volume

        • HIPAA compliant - BAA available

        • Fax API for easy integration

        Show more +

      Pricing Pagehellofax pricingefax pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      2.6

      (based on 120 reviews)

      4.5

      (based on 1571 reviews)
      Rating Distribution

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      3

      Terible

      12

      Excellent

      991

      Very Good

      8

      Good

      4

      Poor

      1

      Terible

      8

      Expert's Review generated by AI

      HelloFax has garnered mixed reviews over the past 12 months. Despite some negative feedback regarding hidden charges and subpar customer support, the service does showcase notable strengths. ...Read more

      With a wealth of positive reviews highlighting excellent customer service experiences, it's clear that this product's standout feature is its exceptional support team. Customers consistently ...Read more

      Pros and Cons

      • User-friendly interface with clear instructions, no hidden fees or added cover pages.

      • Ability to monitor fax progress and receive confirmation for successful transmissions.

      • No monthly subscription required, offering a pay-per-use option.

      • Works well from a technological standpoint for a seamless faxing experience.

      • Stores faxed documents on the account for future reference, enhancing convenience.

      • Lack of customer support options such as phone or chat support, leading to delayed responses and unresolved issues.

      • Billing discrepancies and unexpected charges, especially in counting pages and billing practices.

      • Difficulty in cancelling accounts and removing payment methods, with reports of continued charges despite requested cancellations.

      • Efficient and friendly customer service representatives providing prompt and helpful assistance.

      • Knowledgeable and professional customer support available even during non-standard hours.

      • Customer service representatives demonstrate patience and go above and beyond to resolve issues.

      • Representatives are courteous, understanding, and provide detailed explanations as needed.

      • User interface is considered subpar or unappealing by some users.

      • Online cancellation process may not always be straightforward, leading to frustration for users trying to end their subscriptions on their own.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps

      No Integration information available.

      Google Drive
      Google Drive

      4.7

      (39885 reviews)

      Customers

      Customers

      No Customers information available.

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      1 Videos

      video-0

      3 Videos

      Alternatives

      Alternatives
      Nextiva - Call Center Software
      Nextiva

      4.4

      mFax - Fax Software
      mFax

      4.8

      eFax - Fax Software
      eFax

      4.5

      Nextiva - Call Center Software
      Nextiva

      4.4

      mFax - Fax Software
      mFax

      4.8

      HelloFax - Fax Software
      HelloFax

      2.6

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      HelloFax offers Free Trial, but eFax does not.

      HelloFax is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      eFax is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      Pricing for HelloFax Starts at $8.33/Month when Billed Yearly whereas for eFax Starts at $14.13/Month when Billed Yearly.

      Some top alternatives to HelloFax includes Nextiva, mFax, eFax, Nextiva vFax, MyFax, FAX.PLUS, Genius Fax, AvantFAX, Fax.to, iFax and FaxDroid.

      Some top alternatives to eFax includes Nextiva, mFax, HelloFax, eFax Corporate, Nextiva vFax, MyFax, FAX.PLUS, Genius Fax, Fax.to, iFax and FaxDroid.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA