Compare Genesys PureConnect vs Genesys PureEngage

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Genesys PureConnect Get Quote Get Quote	Genesys PureEngage (213) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More	PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	Free Trial available	Free Trial available
User Ratings	4.2 (777)	4.4 (740)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 777 reviews)	4.4 (based on 740 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 139 Very Good 65 Good 8 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	ems CRM	Ticketmaster Property Guys Rosehulman

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	7 Videos	2 Videos

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Genesys PureEngage 4.4	UJET 4.7 VCC Live 4.7 CxEngage 3.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Genesys PureConnect and Genesys PureEngage offer a Free Trial.

Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

Genesys PureEngage is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Genesys PureConnect and Genesys PureEngage are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

Some top alternatives to Genesys PureEngage includes UJET, VCC Live, CxEngage, Vonage Contact Center, Genesys PureConnect, ipSCAPE, Pure Chat, SnapEngage, RingCentral Engage Digital and EngageOne Communicate.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Genesys PureConnect vs Genesys PureEngage

Genesys PureConnect

Genesys PureEngage

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure