Compare Five9 vs PolyAI vs Octane AI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Five9 (291) Get Quote Get Quote	PolyAI Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Five9 offers next generation cloud and on-premise software for your contact center to deliver exceptional customer service. Outstanding features include: a lightning fast call center, ... Read More	Introducing PolyAI, a revolutionary voice assistant platform that goes beyond the capabilities of traditional AI. Powered by advanced technology and a vast database of human-like ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	No free trial
User Ratings	4.1 (1416)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	12 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Freelancers Small Business Large Enterprises Individuals	Medium Business Freelancers Small Business Large Enterprises Individuals
Platforms Supported	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 1416 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 188 Very Good 68 Good 17 Poor 4 Terible 14	No Reviews No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	PolyAI has garnered glowing reviews in the past year for its exceptional capabilities as a voice assistant tool. Users praise its seamless automation of client calls, user-friendly interface, and ...Read more
Pros and Cons		Efficiently automates client calls, improving customer service and reducing manual workload. User-friendly interface with excellent customer support, making it easy to integrate with various software systems. Provides a human-like voice quality, enhancing user experience. Wide array of features that make it a versatile AI tool for various needs. Enhances brand experience, accuracy, and uncovers business opportunities. Occasional slow performance leading to delays in initiating commands. Lack of voice analytics for in-depth customer request analysis. Limited selection in the Marketplace for additional apps and connectors, limiting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews)	AWS Direct Connect 4.5 (44 reviews) Five9 4.1 (1416 reviews) Avaya Aura Conferencing 4.4 (13 reviews)

Customers

Customers	Englishtown Bsi financial services Invenio Solutions	Hopper Mariott Metro Bank

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Novanet Cloud Contact Center Call Center Studio 4.7 Salesforce Service Cloud 4.6	Octane AI Quickchat ChatBot 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Five9 nor PolyAI offers a free trial.

Five9 is designed for Large Enterprises, Medium Business and Small Business.

PolyAI is designed for Medium Business and Small Business.

Pricing details for both Five9 and PolyAI are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Five9 includes Novanet Cloud Contact Center, Call Center Studio, Salesforce Service Cloud, Dialpad Contact Center, VCC Live, ice Contact Center, RingCentral Contact Center, CloudCall, Freshdesk Contact Center (Formerly Freshcaller) and CloudContactAI.

Some top alternatives to PolyAI includes Octane AI, Quickchat, ChatBot, SmartBots, Amazon Lex, Pandorabots, Botbot.AI, Skit, Floatbot and Userbot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Five9 vs PolyAI vs Octane AI

Five9

PolyAI

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure